BellSouth Corporation Consolidated Statements of Income - Reported Basis (unaudited) (amounts in millions, except per share data) Note to Readers: See Normalization Earnings Summary and Reconciliation to GAAP results on pages 3 and 4 for a summary of unusual items included in Reported Basis results. 3Q04 3Q03 Growth 2Q04 Growth Operating Revenues Communications group $4,585 $4,626 -0.9% $4,562 0.5% Advertising and publishing 495 501 -1.2% 507 -2.4% All other 15 14 7.1% 14 7.1% Total Operating Revenues 5,095 5,141 -0.9% 5,083 0.2% Operating Expenses Cost of services and products 1,881 1,789 5.1% 1,789 5.1% Selling, general & administrative expenses 905 889 1.8% 930 -2.7% Depreciation and amortization 908 959 -5.3% 914 -0.7% Provision for restructuring and asset impairments - 51 -100.0% 8 -100.0% Total Operating Expenses 3,694 3,688 0.2% 3,641 1.5% Operating Income 1,401 1,453 -3.6% 1,442 -2.8% Interest Expense 220 234 -6.0% 211 4.3% Other Income (Expense), net 136 161 -15.5% 224 -39.3% Income from Continuing Operations before Income Taxes, Discontinued Operations and Cumulative Effect of Changes in Accounting Principles 1,317 1,380 -4.6% 1,455 -9.5% Provision for Income Taxes 465 486 -4.3% 516 -9.9% Income from Continuing Operations before Discontinued Operations and Cumulative Effect of Changes in Accounting Principles 852 894 -4.7% 939 -9.3% Income (Loss) from Discontinued Operations, net of tax (53) 42 -226.2% 57 -193.0% Income Before Cumulative Effect of Changes in Accounting Principles 799 936 -14.6% 996 -19.8% Cumulative Effect of Changes in Accounting Principle - - N/M* - N/M Net Income 799 936 -14.6% 996 -19.8% Diluted: Weighted Average Common Shares Outstanding 1,835 1,851 -0.9% 1,836 -0.1% Earnings Per Share: Income from Continuing Operations $0.46 $0.48 -4.2% $0.51 -9.8% Income from Discontinued Operations ($0.03) $0.02 -250.0% $0.03 -200.0% Cumulative Effect of Changes in Accounting Principles $0.00 $0.00 N/M $0.00 N/M Net Income $0.44 $0.51 -13.7% $0.54 -18.5% * - Not meaningful. Selected Financial and Operating Data Operating income $1,401 $1,453 -3.6% $1,442 -2.8% Operating margin 27.5% 28.3% -80 bps 28.4% -90 bps Declared dividends per share $0.27 $0.23 17.4% $0.27 0.0% Capital expenditures $768 $713 7.7% $731 5.1% Common shares outstanding 1,831 1,848 -0.9% 1,831 0.0% Book value per share $11.94 $10.65 12.1% $11.75 1.6% BellSouth Corporation Consolidated Statements of Income - Reported Basis (unaudited) (amounts in millions, except per share data) Note to Readers: See Normalization Earnings Summary and Reconciliation to GAAP results on pages 3 and 4 for a summary of unusual items included in Reported Basis results. Year-to-Date 2004 2003 Growth Operating Revenues Communications group $13,632 $13,679 -0.3% Advertising and publishing 1,481 1,515 -2.2% All other 41 40 2.5% Total Operating Revenues 15,154 15,234 -0.5% Operating Expenses Cost of services and products 5,468 5,229 4.6% Selling, general & administrative expenses 2,744 2,797 -1.9% Depreciation and amortization 2,720 2,861 -4.9% Provision for restructuring and asset impairments 21 189 -88.9% Total Operating Expenses 10,953 11,076 -1.1% Operating Income 4,201 4,158 1.0% Interest Expense 646 725 -10.9% Other Income (Expense), net 990 706 40.2% Income from Continuing Operations before Income Taxes, Discontinued Operations and Cumulative Effect of Changes in Accounting Principles 4,545 4,139 9.8% Provision for Income Taxes 1,604 1,487 7.9% Income from Continuing Operations before Discontinued Operations and Cumulative Effect of Changes in Accounting Principles 2,941 2,652 10.9% Income (Loss) from Discontinued Operations, net of tax 453 150 202.0% Income Before Cumulative Effect of Changes in Accounting Principles 3,394 2,802 21.1% Cumulative Effect of Changes in Accounting Principle - 315 -100.0% Net Income 3,394 3,117 8.9% Diluted: Weighted Average Common Shares Outstanding 1,836 1,854 -1.0% Earnings Per Share: Income from Continuing Operations $1.60 $1.43 11.9% Income from Discontinued Operations $0.25 $0.08 212.5% Cumulative Effect of Changes in Accounting Principles $0.00 $0.17 -100.0% Net Income $1.85 $1.68 10.1% * - Not meaningful. Selected Financial and Operating Data Operating income $4,201 $4,158 1.0% Operating margin 27.7% 27.3% 40 bps Declared dividends per share $0.79 $0.67 17.9% Capital expenditures $2,134 $1,978 7.9% Common shares outstanding Book value per share BellSouth Corporation Consolidated Statements of Income - Normalized Basis (unaudited) (amounts in millions, except per share data) Note to Readers: Our reported results, as shown on page 1, are prepared in accordance with generally accepted accounting principles (GAAP). The normalized results presented below exclude the impact of certain non- recurring or non-operating items, the details of which are provided on pages 3 and 4 of this release. In addition, the normalized results reflect our 40% proportionate share of Cingular's results, the presentation of which is not allowed under GAAP. Normalized results exclude discontinued operations from all periods. Certain reclassifications have been made to prior periods to conform to the current presentation. 3Q04 3Q03 Growth 2Q04 Growth Operating Revenues Communications group $4,533 $4,583 -1.1% $4,510 0.5% Domestic wireless 1,702 1,624 4.8% 1,662 2.4% Advertising and publishing 495 501 -1.2% 507 -2.4% All other 16 14 14.3% 14 14.3% Total Operating Revenues 6,746 6,722 0.4% 6,693 0.8% Operating Expenses Cost of services and products 2,445 2,392 2.2% 2,320 5.4% Selling, general, & administrative expenses 1,510 1,462 3.3% 1,519 -0.6% Depreciation and amortization 1,137 1,168 -2.7% 1,140 -0.3% Total Operating Expenses 5,092 5,022 1.4% 4,979 2.3% Operating Income 1,654 1,700 -2.7% 1,714 -3.5% Interest Expense 276 290 -4.8% 268 3.0% Other Income (Expense), net 7 25 -72.0% 8 -12.5% Income Before Income Taxes 1,385 1,435 -3.5% 1,454 -4.7% Provision for Income Taxes 492 509 -3.3% 516 -4.7% Net Income $893 $926 -3.6% $938 -4.8% Diluted: Weighted Average Common Shares Outstanding 1,835 1,851 -0.9% 1,836 -0.1% Earnings Per Share $0.49 $0.50 -2.0% $0.51 -3.9% Selected Financial and Operating Data Operating income $1,654 $1,700 -2.7% $1,714 -3.5% Operating margin 24.5% 25.3% -80 bps 25.6% -110 bps Declared dividends per share $0.27 $0.23 17.4% $0.27 0.0% Capital expenditures $768 $713 7.7% $731 5.1% Common shares outstanding 1,831 1,848 -0.9% 1,831 0.0% Book value per share $11.94 $10.65 12.1% $11.75 1.6% Total employees 63,132 66,182 -4.6% 64,113 -1.5% Year-to-Date 2004 2003 Growth Operating Revenues Communications group $13,531 $13,556 -0.2% Domestic wireless 4,941 4,628 6.8% Advertising and publishing 1,481 1,515 -2.2% All other 42 40 5.0% Total Operating Revenues 19,995 19,739 1.3% Operating Expenses Cost of services and products 7,104 6,781 4.8% Selling, general, & administrative expenses 4,493 4,356 3.1% Depreciation and amortization 3,396 3,468 -2.1% Total Operating Expenses 14,993 14,605 2.7% Operating Income 5,002 5,134 -2.6% Interest Expense 816 913 -10.6% Other Income (Expense), net 19 118 -83.9% Income Before Income Taxes 4,205 4,339 -3.1% Provision for Income Taxes 1,486 1,569 -5.3% Net Income $2,719 $2,770 -1.8% Diluted: Weighted Average Common Shares Outstanding 1,836 1,854 -1.0% Earnings Per Share $1.48 $1.49 -0.7% Selected Financial and Operating Data Operating income $5,002 $5,134 -2.6% Operating margin 25.0% 26.0% -100 bps Declared dividends per share $0.79 $0.67 17.9% Capital expenditures $2,134 $1,978 7.9% Common shares outstanding Book value per share Total employees BellSouth Corporation Normalized Earnings Summary and Reconciliation to Reported Results (amounts in millions, except per share data) Third Quarter 2004 Normalizing Items Hurricane- Discontinued related Cingular Operations Expenses GAAP A F H Operating Revenues $5,095 $1,651 $- $- Operating Expenses 3,694 1,466 - (38) Operating Income 1,401 185 - 38 Interest Expense 220 56 - - Other Income (Expense), net 136 (129) - - Income from Continuing Operations before Income Taxes 1,317 - - 38 Provision for Income Taxes 465 - - 15 Income from Continuing Operations 852 - - 23 Income (Loss) from Discontinued Operations, net of tax (53) - 53 - Net Income $799 $0 $53 $23 Diluted Earnings Per Share $0.44 $0.00 $0.03 $0.01 BellSouth Corporation Normalized Earnings Summary and Reconciliation to Reported Results (amounts in millions, except per share data) Third Quarter 2004 Normalizing Items Merger Integration/FV Adj Rounding I Normalized Operating Revenues $- $- $6,746 Operating Expenses (29) (1) 5,092 Operating Income 29 1 1,654 Interest Expense - - 276 Other Income (Expense), net - - 7 Income from Continuing Operations before Income Taxes 29 1 1,385 Provision for Income Taxes 12 - 492 Income from Continuing Operations 17 1 893 Income (Loss) from Discontinued Operations, net of tax - - - Net Income $17 $1 $893 Diluted Earnings Per Share $0.01 $0.00 $0.49 Year-to-Date 2004 Normalizing Items Sale of Discontinued Cingular Sonofon Operations GAAP A E F Operating Revenues $15,154 $4,791 $- $- Operating Expenses 10,953 4,110 - - Operating Income 4,201 681 - - Interest Expense 646 170 - - Other Income (Expense), net 990 (509) (462) - Income from Continuing Operations before Income Taxes 4,545 2 (462) - Provision for Income Taxes 1,604 2 (167) - Income from Continuing Operations 2,941 - (295) - Income (Loss) from Discontinued Operations, net of tax 453 - - (453) Net Income $3,394 $0 ($295) ($453) Diluted Earnings Per Share $1.85 $0.00 ($0.16) ($0.25) Year-to-Date 2004 Normalizing Items Merger Hurricane- Integration / SC related FV Settlement Expenses Adj G H I Normalized Operating Revenues $50 $- $- $19,995 Operating Expenses (3) (38) (29) 14,993 Operating Income 53 38 29 5,002 Interest Expense - - - 816 Other Income (Expense), net - - - 19 Income from Continuing Operations before Income Taxes 53 38 29 4,205 Provision for Income Taxes 20 15 12 1,486 Income from Continuing Operations 33 23 17 2,719 Income (Loss) from Discontinued Operations, net of tax - - - - Net Income $33 $23 $17 $2,719 Diluted Earnings Per Share $0.02 $0.01 $0.01 $1.48 Third Quarter 2003 Normalizing Items Asset Discontinued Cingular Impairment Operations GAAP A J F Normalized Operating Revenues $5,141 $1,581 $- $- $6,722 Operating Expenses 3,688 1,386 (52) - 5,022 Operating Income 1,453 195 52 - 1,700 Interest Expense 234 56 - - 290 Other Income (Expense), net 161 (136) - - 25 Income from Continuing Operations before Income Taxes 1,380 3 52 - 1,435 Provision for Income Taxes 486 3 20 - 509 Income from Continuing Operations 894 - 32 - 926 Income (Loss) from Discontinued Operations, net of tax 42 - - (42) - Income Before Cumulative Effect of Changes in Accounting Principles 936 - 32 (42) 926 Cumulative Effect of Changes in Accounting Principles - - - - - Net Income $936 $0 $32 ($42) $926 Diluted Earnings Per Share * $0.51 $0.00 $0.02 ($0.02) $0.50 * Normalized earnings per share for third quarter 2003 does not sum due to rounding. Year-to-Date 2003 Normalizing Items A&P Acctg. Cingular Change FAS143 GAAP A B C Operating Revenues $15,234 $4,505 $- $- Operating Expenses 11,076 3,722 - - Operating Income 4,158 783 - - Interest Expense 725 188 - - Other Income (Expense), net 706 (588) - - Income from Continuing Operations before Income Taxes 4,139 7 - - Provision for Income Taxes 1,487 7 - - Income from Continuing Operations 2,652 - - - Income (Loss) from Discontinued Operations, net of tax 150 - - - Income Before Cumulative Effect of Changes in Accounting Principles 2,802 - - - Cumulative Effect of Changes in Accounting Principles 315 - 501 (816) Net Income $3,117 $0 $501 ($816) Diluted Earnings Per Share * $1.68 $0.00 $0.27 ($0.44) * Normalized earnings per share for year-to-date 2003 does not sum due to rounding. Year-to-Date 2003 Pension/ Discontinued Asset Severance Operations Impairment D F J Normalized Operating Revenues $- $- $- $19,739 Operating Expenses (141) - (52) 14,605 Operating Income 141 - 52 5,134 Interest Expense - - - 913 Other Income (Expense), net - - - 118 Income from Continuing Operations before Income Taxes 141 - 52 4,339 Provision for Income Taxes 55 - 20 1,569 Income from Continuing Operations 86 - 32 2,770 Income (Loss) from Discontinued Operations, net of tax - (150) - - Income Before Cumulative Effect of Changes in Accounting Principles 86 (150) 32 2,770 Cumulative Effect of Changes in Accounting Principles - - - - Net Income $86 ($150) $32 $2,770 Diluted Earnings Per Share * $0.05 ($0.08) $0.02 $1.49 * Normalized earnings per share for year-to-date 2003 does not sum due to rounding. BellSouth Corporation Notes to Normalized Financial and Operating Data (pages 3 and 4) (amounts in millions, except per share data) Our normalized earnings have been adjusted for the following: (a) The periods presented have been adjusted to include our 40% proportional share of Cingular Wireless' operating results, net of eliminations for amounts charged by other BellSouth companies to Cingular. (b) Change in method of accounting related to our directory publishing business from the issue basis method to the deferral method - The 2003 amount is a one-time charge to net income of $501. (c) Adoption of Financial Accounting Standard No. 143 (FAS 143) - Represents a one-time charge related to the adoption of new accounting rules associated with obligations related to the retirement of long- lived assets. The adjustment resulted in a one-time increase to net income of $816. (d) Pension/Severance Costs - During 2003, the number of employees who voluntarily separated and elected to receive lump-sum retirement benefits exceeded thresholds that require current recognition of deferred losses related to these employees. These costs include $33 after-tax of severance related costs. (e) Gain related to the sale of our operations in Denmark. (f) Discontinued Operations - In March 2004, we announced our intention to sell our Latin American properties. Accordingly, the prior period results have been recast to reflect the Latin American operations as Discontinued Operations and excluded from normalized results. The year-to-date period in 2004 includes $357 in net income tax benefit representing the recognition of book over tax basis differential in connection with the announced sale of these properties. The third quarter 2004 results include an after-tax charge of $190 related to the buyout of the other major shareholder in Telcel, our Venezuelan operation and the settlement of all outstanding claims with this shareholder. (g) SC Regulatory Settlement - In April 2004, BellSouth entered into a settlement agreement with the South Carolina Consumer Advocate with respect to previously disclosed litigation (See 2003 10K for further discussion). The settlement required among other things, that BellSouth refund $50 to its South Carolina customers. The refund was recognized in the first quarter 2004 as a reduction to revenue. (h) Hurricane-related Expenses - Represents the incremental labor and material costs incurred during the 3rd quarter related to service restoration and network repairs in the wireline business due to Hurricanes Charley, Frances, Ivan and Jeanne. (i) Wireless merger integration planning costs and fair value adjustment - Represents BellSouth's 40% share of tax-effected wireless merger integration planning costs of $43 incurred during the 3rd quarter in preparation for the Cingular/AWE merger. Also includes a $31 fair value adjustment for the announced sale of Cingular Interactive. (j) Asset Impairment - The third quarter 2003 charge for asset impairment represents the write-off of capitalized software related to an abandoned systems project. BellSouth Corporation Consolidated Balance Sheets (unaudited) (amounts in millions, except per share data) September December Change Change 30, 31, vs. June 30, vs. 2004 2003 Prior 2004 Prior Year Quarter Assets Current Assets: Cash and cash equivalents $9,200 $4,556 $4,644 $6,216 $2,984 Accounts receivable, net of allowance for uncollectibles of $331, $496, and $338 2,546 2,870 (324) 2,436 110 Material and supplies 316 375 (59) 319 (3) Other current assets 842 1,048 (206) 870 (28) Assets of discontinued operations 3,977 0 3,977 3,928 49 Total Current Assets 16,881 8,849 8,032 13,769 3,112 Investments and Advances 8,768 8,552 216 8,638 130 Property, Plant and Equipment, net 21,971 23,807 (1,836) 22,104 (133) Deferred Charges and Other Assets 6,113 5,855 258 6,033 80 Goodwill 249 342 (93) 249 0 Intangible Assets, net 1,507 2,297 (790) 1,501 6 Total Assets $55,489 $49,702 $5,787 $52,294 $3,195 Liabilities and Shareholders' Equity Current Liabilities: Debt maturing within one year $3,048 $3,491 ($443) $3,262 ($214) Accounts payable 970 1,339 (369) 883 87 Other current liabilities 3,150 3,628 (478) 3,301 (151) Liabilities of discontinued operations 2,674 0 2,674 2,469 205 Total Current Liabilities 9,842 8,458 1,384 9,915 (73) Long-Term Debt 13,142 11,489 1,653 10,341 2,801 Noncurrent Liabilities: Deferred income taxes 6,314 5,349 965 6,180 134 Other noncurrent liabilities 4,327 4,694 (367) 4,342 (15) Total Noncurrent Liabilities 10,641 10,043 598 10,522 119 Shareholders' Equity: Common stock, $1 par value 2,020 2,020 0 2,020 0 Paid-in capital 7,790 7,729 61 7,748 42 Retained earnings 18,421 16,540 1,881 18,126 295 Accumulated other comprehensive income (470) (585) 115 (460) (10) Shares held in trust and treasury (5,897) (5,992) 95 (5,918) 21 Total Shareholders' Equity 21,864 19,712 2,152 21,516 348 Total Liabilities and Shareholders' Equity $55,489 $49,702 $5,787 $52,294 $3,195 BellSouth Corporation Consolidated Statements of Cash Flows (unaudited) (amounts in millions, except per share data) Year-To-Date 3Q04 3Q03 2Q04 2004 2003 Cash Flows from Operating Activities: Income from Continuing Operations $852 $894 $939 $2,941 $2,652 Adjustments to income from continuing operations: Depreciation and amortization 908 959 914 2,720 2,861 Provision for uncollectibles 90 111 80 285 398 Net losses (earnings) of equity affiliates (73) (79) (151) (328) (427) Deferred income taxes 137 294 434 740 800 Net (gains) losses on sale or impairment of equity securities 6 (1) - 9 7 Pension income (121) (134) (121) (363) (401) Pension settlement (gains) losses - - - - 87 Stock-based compensation expense 29 32 30 87 92 Asset impairments - 52 - - 52 (Gain) loss on sale/disposal of operations - - - (462) - Net change in: Accounts receivable and other current assets (147) (55) (110) (271) 8 Accounts payable and other current liabilities (88) 164 43 (4) 288 Deferred charges and other assets 19 122 (52) (58) 253 Other liabilities and deferred credits 28 (97) 17 48 (133) Other reconciling items, net 51 6 46 144 18 Net cash provided by operating activities 1,691 2,268 2,069 5,488 6,555 Cash Flows from Investing Activities: Capital expenditures (768) (713) (731) (2,134) (1,978) Investments in debt and equity securities (87) (6) (276) (503) (27) Proceeds from sale of securities and operations 6 1 - 565 27 Proceeds from repayment of loans and advances 20 - - 129 1,899 Settlement of derivatives on advances - - - (17) (352) Other investing activities, net (8) (10) 10 (3) (11) Net cash provided by (used for) investing activities (837) (728) (997) (1,963) (442) Cash Flows from Financing Activities: Net borrowing (repayments) of short-term debt 73 (25) 23 (266) (423) Proceeds from long-term debt 2,993 - 696 3,689 - Repayments of long-term debt (524) (280) (214) (745) (1,836) Dividends paid (493) (424) (457) (1,407) (1,183) Purchase of treasury shares - - (99) (99) (322) Other financing activities, net (3) 7 3 48 29 Net cash used for financing activities 2,046 (722) (48) 1,220 (3,735) Net Increase/(Decrease) in Cash from Continuing Operations 2,900 818 1,024 4,745 2,378 Net Increase/(Decrease) in Cash from Discontinued Operations 84 85 (176) (101) 165 Net Increase (Decrease) in Cash and Cash Equivalents 2,984 903 848 4,644 2,543 Cash and Cash Equivalents at Beginning of Period 6,216 4,122 5,368 4,556 2,482 Cash and Cash Equivalents at End of Period $9,200 $5,025 $6,216 $9,200 $5,025 BellSouth Corporation Results by Segment (amounts in millions) (unaudited) Communications Group (1) 3Q04 3Q03 Growth 2Q04 Growth Operating Revenues Voice $3,121 $3,204 -2.6% $3,153 -1.0% Data 1,145 1,104 3.7% 1,116 2.6% Other 361 360 0.3% 334 8.1% Total Operating Revenues 4,627 4,668 -0.9% 4,603 0.5% Operating Expenses Cost of services and products 1,783 1,720 3.7% 1,730 3.1% Selling, general, & administrative expenses 729 755 -3.4% 778 -6.3% Depreciation and amortization 898 949 -5.4% 903 -0.6% Total Operating Expenses 3,410 3,424 -0.4% 3,411 0.0% Segment Operating Income 1,217 1,244 -2.2% 1,192 2.1% Interest Expense 94 98 -4.1% 89 5.6% Other Income (Expense), net 7 7 0.0% 7 0.0% Income Before Income Taxes 1,130 1,153 -2.0% 1,110 1.8% Provision for Income Taxes 416 426 -2.3% 408 2.0% Segment Net Income(1) $714 $727 -1.8% $702 1.7% Selected Financial and Operating Data (amounts in millions) Segment operating income $1,217 $1,244 -2.2% $1,192 2.1% Segment operating margin 26.3% 26.6% -30 bps 25.9% 40 bps Long distance revenues $524 $381 37.5% $479 9.4% Access minutes of use 22,801 23,390 -2.5% 22,753 0.2% Capital expenditures $724 $692 4.6% $713 1.5% (amounts in thousands) Wholesale lines 3,070 2,507 22.5% 3,139 -2.2% DSL customers 1,872 1,336 40.1% 1,738 7.7% LD customers 5,663 3,440 64.6% 5,131 10.4% Consumer ARPU (4) $56.80 $53.35 6.5% $55.47 2.4% BellSouth Corporation Results by Segment (amounts in millions) (unaudited) Communications Group (1) Year-To-Date 2004 2003 Growth Operating Revenues Voice $9,443 $9,538 -1.0% Data 3,353 3,259 2.9% Other 1,009 1,033 -2.3% Total Operating Revenues 13,805 13,830 -0.2% Operating Expenses Cost of services and products 5,258 5,057 4.0% Selling, general, & administrative expenses 2,279 2,287 -0.3% Depreciation and amortization 2,689 2,830 -5.0% Total Operating Expenses 10,226 10,174 0.5% Segment Operating Income 3,579 3,656 -2.1% Interest Expense 274 317 -13.6% Other Income (Expense), net 20 28 -28.6% Income Before Income Taxes 3,325 3,367 -1.2% Provision for Income Taxes 1,222 1,252 -2.4% Segment Net Income(1) $2,103 $2,115 -0.6% Selected Financial and Operating Data (amounts in millions) Segment operating income $3,579 $3,656 -2.1% Segment operating margin 25.9% 26.4% -50 bps Long distance revenues $1,443 $943 53.0% Access minutes of use 68,847 69,238 -0.6% Capital expenditures $2,049 $1,923 6.6% (amounts in thousands) Wholesale lines DSL customers LD customers Consumer ARPU (4) BellSouth Corporation Results by Segment (unaudited) Supplemental Operating Data (in thousands) Communications Group -- Network Access Lines In Service Reported (a) 3Q04 3Q03 Growth 2Q04 Growth Access lines Residence Retail Primary 11,816 12,670 -6.7% 11,876 -0.5% Additional 1,388 1,671 -16.9% 1,447 -4.1% Total Retail Residence 13,204 14,341 -7.9% 13,323 -0.9% Wholesale Resale 114 198 -42.4% 127 -10.2% UNE-P 2,082 1,534 35.7% 2,149 -3.1% Total Wholesale Residence 2,196 1,732 26.8% 2,276 -3.5% Total Residence 15,400 16,073 -4.2% 15,599 -1.3% Business Retail Total Retail Business 5,264 5,484 -4.0% 5,282 -0.3% Wholesale Resale 61 75 -18.7% 63 -3.2% UNE-P 752 654 15.0% 740 1.6% Total Wholesale Business 813 729 11.5% 803 1.2% Total Business 6,077 6,213 -2.2% 6,085 -0.1% Other Retail/Wholesale Lines Retail 38 113 -66.4% 42 -9.5% Wholesale 61 46 32.6% 60 1.7% Total Other Retail/Wholesale Lines 99 159 -37.7% 102 -2.9% Total Access Lines in Service 21,576 22,445 -3.9% 21,786 -1.0% ISDN line equivalents Residence 10 14 -28.6% 11 -9.1% Business 1,462 1,445 1.2% 1,477 -1.0% Total ISDN Adjusted ALIS 23,048 23,904 -3.6% 23,274 -1.0% Access Line Equivalents (b) Selected digital data services: Unbundled Loops 326 353 -7.6% 343 -5.0% DS0 & ADSL 11,493 8,301 38.5% 10,695 7.5% DS1 7,594 7,089 7.1% 7,475 1.6% DS3 & higher 32,643 31,342 4.2% 32,547 0.3% Total digital data lines in service 52,056 47,085 10.6% 51,060 2.0% Total equivalent access lines in service 75,104 70,989 5.8% 74,334 1.0% (a) Prior period operating data are often revised at later dates to reflect updated information. The above information reflects the latest data available for the periods indicated. (b) Access line equivalents represent a conversion of non-switched data circuits to a switched access line basis and is presented for comparability purposes. Equivalents are calculated by converting high-speed/high-capacity circuits to the equivalent of a switched access line based on transport capacity. While the revenues generated by access line equivalents have a directional relationship with these counts, revenue growth rates cannot be compared to line growth rates on an equivalent basis. BellSouth Corporation Results by Segment (amounts in millions) (unaudited) Domestic Wireless Segment (1)(a) 3Q04 3Q03 Growth 2Q04 Growth Operating Revenues Service revenues (2) $1,534 $1,471 4.3% $1,521 0.9% Equipment and other revenues 168 153 9.8% 141 19.1% Total Operating Revenues 1,702 1,624 4.8% 1,662 2.4% Operating Expenses Cost of services and products 651 643 1.2% 579 12.4% Selling, general, & administrative expenses 609 577 5.5% 585 4.1% Depreciation and amortization 229 209 9.6% 226 1.3% Total Operating Expenses 1,489 1,429 4.2% 1,390 7.1% Segment Operating Income 213 195 9.2% 272 -21.7% Interest Expense 80 79 1.3% 80 0.0% Other Income (Expense), net (46) (44) -4.5% (52) 11.5% Income Before Income Taxes 87 72 20.8% 140 -37.9% Provision for Income Taxes 33 28 17.9% 51 -35.3% Segment Net Income (1) $54 $44 22.7% $89 -39.3% Selected Financial and Operating Data (amounts in millions, except customer data in thousands) Segment operating income $213 $195 9.2% $272 -21.7% Segment operating margin 12.5% 12.0% 50 bps 16.4% -390 bps Cellular/PCS Operating Metrics (100% Cingular): Total Customers 25,672 23,385 9.8% 25,044 2.5% Net Customer Additions 657 745 -11.8% 428 53.5% Partitioned Customers and/or Adjustments (29) 0 N/M (2) -1350.0% Churn 2.8% 2.8% 0 bps 2.7% 10 bps Wireless Service ARPU (3) $49.78 $52.43 -5.1% $50.32 -1.1% Minutes Of Use Per Subscriber 537 456 17.8% 523 2.7% Licensed POPs (4) 243 236 3.0% 243 0.0% Penetration (4) 11.4% 10.6% 80 bps 11.1% 30 bps Cingular Interactive Operating Metrics: Total Customers 653 788 -17.1% 735 -11.2% Net Customer Additions (82) - N/M (33) -148.5% (a) The domestic wireless segment is comprised of BellSouth's 40% share of the reported results of Cingular Wireless. Year-To-Date 2004 2003 Growth Operating Revenues Service revenues (2) $4,478 $4,275 4.7% Equipment and other revenues 463 353 31.2% Total Operating Revenues 4,941 4,628 6.8% Operating Expenses Cost of services and products 1,814 1,666 8.9% Selling, general, & administrative expenses 1,742 1,571 10.9% Depreciation and amortization 676 607 11.4% Total Operating Expenses 4,232 3,844 10.1% Segment Operating Income 709 784 -9.6% Interest Expense 239 261 -8.4% Other Income (Expense), net (145) (114) -27.2% Income Before Income Taxes 325 409 -20.5% Provision for Income Taxes 123 160 -23.1% Segment Net Income (1) $202 $249 -18.9% Selected Financial and Operating Data (amounts in millions, except customer data in thousands) Segment operating income $709 $784 -9.6% Segment operating margin 14.3% 16.9% -260 bps Cellular/PCS Operating Metrics (100% Cingular): Total Customers 25,672 23,385 9.8% Net Customer Additions 1,639 1,474 11.2% Partitioned Customers and/or Adjustments 6 (14) 142.9% Churn 2.7% 2.6% 10 bps Wireless Service ARPU (3) $49.36 $52.12 -5.3% Minutes Of Use Per Subscriber 516 436 18.3% Licensed POPs (4) 243 236 3.0% Penetration (4) 11.4% 10.6% 80 bps Cingular Interactive Operating Metrics: Total Customers 653 788 -17.1% Net Customer Additions (136) (29) N/M (a) The domestic wireless segment is comprised of BellSouth's 40% share of the reported results of Cingular Wireless. BellSouth Corporation Results by Segment (amounts in millions) (unaudited) Advertising & Publishing (1) 3Q04 3Q03 Growth 2Q04 Growth Operating Revenues Advertising and publishing revenues 471 475 -0.8% 466 1.1% Commission revenues 27 30 -10.0% 45 -40.0% Total Operating Revenues 498 505 -1.4% 511 -2.5% Operating Expenses Cost of services 89 94 -5.3% 90 -1.1% Selling, general, & administrative expenses 173 168 3.0% 167 3.6% Depreciation and amortization 7 5 40.0% 7 0.0% Total Operating Expenses 269 267 0.7% 264 1.9% Segment Operating Income 229 238 -3.8% 247 -7.3% Interest Expense 2 1 100.0% 2 0.0% Other Income (Expense), net - - N/M* 1 -100.0% Income Before Income Taxes 227 237 -4.2% 246 -7.7% Provision for Income Taxes 86 90 -4.4% 96 -10.4% Segment Net Income(1) $141 $147 -4.1% $150 -6.0% Segment operating income $229 $238 -3.8% $247 -7.3% Segment operating margin 46.0% 47.1% -110 bps 48.3% -230 bps * - Not meaningful. Year-To-Date 2004 2003 Growth Operating Revenues Advertising and publishing revenues 1,403 1,436 -2.3% Commission revenues 88 92 -4.3% Total Operating Revenues 1,491 1,528 -2.4% Operating Expenses Cost of services 259 254 2.0% Selling, general, & administrative expenses 496 522 -5.0% Depreciation and amortization 21 19 10.5% Total Operating Expenses 776 795 -2.4% Segment Operating Income 715 733 -2.5% Interest Expense 6 5 20.0% Other Income (Expense), net 1 1 0.0% Income Before Income Taxes 710 729 -2.6% Provision for Income Taxes 272 276 -1.4% Segment Net Income(1) $438 $453 -3.3% Segment operating income $715 $733 -2.5% Segment operating margin 48.0% 48.0% 0 bps * - Not meaningful. BellSouth Corporation Notes (1) Segment net income (loss) is based on normalized results which exclude certain one-time transactions and certain corporate intercompany billings. Intersegment revenues are not eliminated for purposes of management reporting. (2) Wireless service revenues includes activation fees, access, airtime, roaming, long distance and value added services. Roaming revenues are included on a gross basis for the Domestic Wireless segment. Average monthly revenue per customer is calculated by dividing average monthly service revenue by average customers. (3) Management uses average revenue per unit (ARPU) as an indicator of operating performance of the business. Consumer ARPU -- is defined as consumer revenues during the period divided by average primary access lines during the period. Wireless Service ARPU -- Cellular/PCS is defined as Cellular/PCS service revenues during the period divided by average Cellular/PCS subscribers during the period. This metric is used to compare the recurring revenue amounts being generated on our network to prior periods and internal targets. We believe that each of these metrics provides useful information concerning the performance of our initiatives to attract and retain high value customers and the use of our network. (4) Licensed POPs refers to the number of people residing in areas where Cingular and its partners, Salmon and T-Mobile USA, Inc., have licenses to provide cellular or PCS service, including the New York City metropolitan area, and in areas where Cingular has not yet commenced service, such as the Salt Lake City area. Penetration calculation is based upon licensed operational POPs of 226 million. The New York City metropolitan area is included in the penetration calculation, beginning in the third quarter of 2002. BellSouth Corporation Non-GAAP Measures -- Reconciliation (amounts in millions) (unaudited) Segment Net Income Reconciliation to GAAP Net Income Year-to-Date 3Q04 3Q03 2Q04 2004 2003 Communications group segment net income $714 $727 $702 $2,103 $2,115 Domestic wireless group segment net income 54 44 89 202 249 Advertising and publishing group segment net income 141 147 150 438 453 Corporate, eliminations and other (16) 8 (3) (24) (47) Normalized net income 893 926 938 2,719 2,770 Add back Excluded non-recurring or non-operational items (a) (94) 10 58 675 347 Consolidated GAAP net income $799 $936 $996 $3,394 $3,117 Free Cash Flow Year-to-Date 3Q04 3Q03 2Q04 2004 2003 Net cash provided by operating activities $1,691 $2,268 $2,069 $5,488 $6,555 Less Capital Expenditures (768) (713) (731) (2,134) (1,978) Operating Free Cash Flow $923 $1,555 $1,338 $3,354 $4,577 Net Debt September 30, December 31, June 30, 2004 2003 2004 Total Debt $16,190 $14,980 $13,603 Less Cash (9,200) (4,556) (6,216) Net Debt $6,990 $10,424 $7,387 Communications Group Operating Income before Depreciation and Amortization Year-to-Date 3Q04 3Q03 2Q04 2004 2003 Operating Revenues $4,627 $4,668 $4,603 $13,805 $13,830 Operating Income 1,217 1,244 1,192 3,579 3,656 Add back Depreciation and amortization 898 949 903 2,689 2,830 Operating Income before Depreciation and Amortization $2,115 $2,193 $2,095 $6,268 $6,486
Margin 45.7% 47.0% 45.5% 45.4% 46.9%