CABLE AND WIRELESS PLC
 
RESULTS FOR THE YEAR ENDED 31 MARCH 2004
 
This announcement contains forward-looking statements that involve inherent
risks and uncertainties.  We have identified certain important factors that may
cause actual results to differ materially from those contained in such
forward-looking statements.  See those that appear, or are referred to, in the
cautionary statements section of the company's most recent Annual Report filed
on Form 20-F.
 
CABLE AND WIRELESS PLC
 
RESULTS FOR THE YEAR ENDED 31 MARCH 2004
 
CABLE & WIRELESS ANNOUNCES A YEAR OF PROGRESS
 
Announcing the full year results for Cable and Wireless plc for the year ended
31 March 2004 Group Chief Executive Officer Francesco Caio said:
 
'A year ago we announced a three year programme to bring the Group under tight
financial control, exploiting our core skills and focusing on key customers in
order to lay the foundations to rebuild Cable & Wireless as a profitable
telecoms operator.  The Group had a better year producing £317 million of PBT
before exceptionals from our continuing business, equal to 8 pence per share
and we have been able to recommend a full year dividend of 3.15 pence per
share.  Revenues of £1,661 million from our businesses in the UK represented a
halt in the decline in sales in the UK business for the first time in three
years.  Over sixty-five per cent of our National Telco revenues are now earned
in fully or partly liberalised markets.  In constant currency terms the
National Telcos have maintained their revenue levels.   
 
'Highlights include:
 
Portfolio restructuring ahead of plan: and below expected cost; US exit the key
component
 
UK operational restructuring on plan: £93 million reduction in underlying cost
base in the full year; revenue decline halted for first time in three years
 
National Telco capital expenditure refocused: accelerated GSM roll-out in
Caribbean
 
Bulldog acquisition accelerates implementation of UK strategy
 
Dividend reinstated: backdated to six months earlier than expected
 
Balance Sheet risk managed out
 
Strategic framework defined: to be clear number two in the UK market and a
world leader in the provision of telecom services in small and medium-sized
countries.
 
Cable & Wireless Chairman Richard Lapthorne said:
 
'Whether in the restructuring of our portfolio of businesses or of our
operations, the past year has seen a remarkable determination to succeed from
our staff worldwide.  Eighteen months ago Cable & Wireless was regarded as down
and out.  Today, that is not the case and the resumption of dividends, whereby
we are recommending a total dividend for the year of 3.15 pence per share, is
evidence of our belief that we can build a prosperous future.'
 
Chief Executive's Review of Operations
 
Last year I set out three priorities aimed at creating a stable platform from
which to launch our reconstruction of the Group.  I am encouraged by the
progress that the Group has made so far and I am pleased to report genuine
progress in each area.
 
Exit the US
 
Following the completion of its sale in March, we have now exited our US
domestic business.  The cash cost of withdrawing from this market will be
within our original estimate of £300 million and, most importantly, we have
exited this business with minimal disruption to our US and international
customers.
 
Restructure the UK and drive performance
 
In the UK we have reduced capital expenditure and operating costs, introduced
new skills and redesigned our systems and processes.  Our initiatives in all
these areas are reflected in the financial performance of the UK business this
year.
 
We held revenues level year on year, halting the decline of approximately 6% in
each half year over the last three years and we achieved an operating profit,
before exceptional items and amortisation, of £33 million.   This resulted from
cost reduction and the positive impact of the reduced depreciation charge as a
consequence of the impairments in the prior year.  We reduced the underlying
cost base in the UK by £93 million in the full year.  This improvement is the
result of our headcount reduction proceeding ahead of plan and significant
savings achieved on property costs.  
 
The UK business achieved break even free cash flow, a significant improvement
against the cash outflow of £225 million in the prior year. This was achieved
by reducing capital expenditure for the year to £101 million and by introducing
tighter control on working capital. This restriction on capital expenditure was
always a limited term measure.  For the next 12 months we intend to move to a
level of capital expenditure in the region of 9-10% of revenues, which will be
shared fairly evenly across customer related, transformation and maintenance
spending.  The success of these actions demonstrates, however, the greatly
improved financial control we have achieved.
 
We have now established a platform on which to reconstruct our position in the
UK.  The next phase in this transformation will be driven by our success in
addressing customer needs and in capitalising on the opportunities offered by
the shift in technology and, potentially, the regulatory review now in
progress.  Our recent acquisition of Bulldog is part of this positioning
process, accelerating our ability to offer Broadband and IP based solutions to
the Business segment and providing the means to leverage our existing
infrastructure and reduce outpayments. 
 
National Telcos
 
Despite ongoing liberalisation and increasing competitive pressure in most
markets, our National Telco revenues have held steady in constant currency
terms.  The initiatives we have taken to reduce our cost base during the year
have meant that, although underlying operating profit margins, excluding one
off impacts, have declined year on year, the decline has slowed half on half. 
Free cash flow as a percentage of operating profit has remained stable.
 
In the Caribbean, where more than 70% of our revenue was exposed to competition
by year-end, our increased involvement in these businesses has ensured better
coordination and accountability.  We have de-layered the regional management
structure, upgraded management skills, appointed a local Head of Operations for
the Caribbean and are looking to further strengthen management with Caribbean
talent from outside the region.  We have accelerated our GSM network roll out,
introducing GSM services in ten Caribbean markets and recruited an experienced
Head of Caribbean Mobile to drive performance through coordinated sales and
marketing programmes.  We have reduced headcount by more than 820 in areas that
do not impact customer service and exited surplus properties.
 
Across all our National Telcos we recognise the importance of a constructive
dialogue with local governments and regulators.  We intend to work with host
governments to ensure that our investment in new services will not only benefit
customers and businesses but generate returns capable of balancing, over time,
the decline in margins of more mature and increasingly competitive offerings.
 
Learning from our experience across increasingly liberalised markets we have
been able to develop clear operating priorities to protect and stabilise
margins over time and create businesses capable of delivering sustainable cash
flow. 
 
While we recognise that the progress of liberalisation means that the returns
typically associated with exclusive licences will not be recaptured we believe
that, through our operating priorities, these businesses will deliver
sustainable cash flow and that we can leverage Cable & Wireless' core skills in
this area to selectively expand our footprint, strengthen our position and grow
cash generation.  
 
These priorities provide a framework against which to assess opportunities to
selectively expand our footprint to strengthen our position and generate
sustainable returns.  Our criteria for expansion will focus on profitable
integrated incumbents or mobile licences in small to medium-sized countries. 
Proximity to existing businesses and the opportunity to create hubs will also
be considerations.  All opportunities will continue to be screened against a
strict financial framework to evaluate sustainable returns.
 
As we enter the reconstruction phase of our transformation plan we are
realistic about the challenges we face. Our progress this year has enabled us
to identify the framework that will drive our actions in developing our core
business.  In the UK our aim is to build a sustainable competitor position as
the number two in the UK - helping customers migrate from legacy to new
telecoms services, while efficiently managing current services.  In National
Telcos we intend to be an efficient, high skilled operator, to sustain profits
and cash flow and to be the first choice provider of telco services for small
to medium countries.  In all markets the strength in our balance sheet and our
focus on tight cash management will assist us in achieving our objectives.
 
I remain confident that our business has great potential and that we will
continue to build on the improvements we have made this year.
 
 CABLE AND WIRELESS PLC - 2 JUNE 2004
 
 SUMMARY RESULTS
 
CONTINUING OPERATIONS - YEAR ENDED 31 MARCH*                                   
                                                                               
                                                                   2004    2003
                                                                               
Group Revenue                                                   £3,384m £3,677m
Operating profit before exceptional items and amortisation        £226m  £(42)m
Profit before tax and exceptional items                           £317m    £79m
Earnings/(loss) per share before exceptional items and             8.0p  (2.3)p
amortisation                                                                   
                                                                               
Net cash balance at 31 March                                    £1,448m £1,619m
                                                                               
Recommended dividend                                              3.15p    1.6p
                                                                               
                                                                               
 
* Continuing operations exclude the results for the US domestic business and
TeleYemen.
 
TOTAL GROUP RESULT
 
INCLUDING CONTINUING AND DISCONTINUED OPERATIONS AND EXCEPTIONAL ITEMS
 
                                                             2004         2003
                                                                              
Loss for the financial year                               £(237)m    £(6,533)m
                                                                              
Basic and diluted loss per ordinary share                 (10.2)p     (280.4)p
                                                                              
                                                                              
 
The full profit and loss account, cash flow statement and balance sheet, drawn
up in accordance with UK generally accepted accounting principles, from which
this information is extracted, is set out in the attachments.
 
EXECUTIVE SUMMARY
 
Trading overview
 
Revenue from continuing operations for the year ended 31 March 2004 was £3,384
million, an 8% decline from the prior year at reported rates.  At constant
currency, revenue from continuing operations for the full year fell by 4%. 
This decline reflects the impact of the disposal of domestic operations in
continental Europe, and the termination of the provision of local services in
Hong Kong, neither of which qualify as discontinued activities. Discontinued
operations comprise the US domestic business and TeleYemen. 
 
For the full year, operating profit from continuing operations before
exceptional items and amortisation was £226 million, an improvement of £268
million compared to the prior year.  This result reflects the reduction in
operating costs due to the ongoing restructuring throughout the Group and the
significantly reduced depreciation charge resulting from the impairment of
assets in the prior year.  The adverse impact of exchange rate movements, the
continuing impact of liberalisation and competition in the National Telco
markets, the write-off of GSM customer acquisition costs and other one-off
costs in the National Telcos.
 
On a constant currency basis, operating profit from continuing operations
before exceptional items fell by 5% in the second half due to the one-off costs
in the National Telcos, offseting the improved performance in the UK. Further
detail on these items is provided in the geographic performance sections on
pages 13 to 22.
 
Income from joint ventures and associates fell to £41 million from £75 million
in the prior year due to the reduction of the Group's stake in MobileOne and
the consequent reclassification of that stake as a trade investment, and
adverse exchange rate movements. Operations in Trinidad & Tobago and Bahrain
now account for 86% of operating profit earned from joint ventures and
associates.
 
Profit before tax and exceptional items from continuing operations was £317
million for the year ended 31 March 2004 compared to £79 million in the prior
year.  Including TeleYemen, profit before tax and exceptional items from
continuing operations was £329 million (2002/3: £98 million).
 
Cash and funding
 
Tight cash management was a key focus in the year. At 31 March 2004 the Group's
gross cash balance was £2,367 million. Total borrowings were £919 million, of
which long term debt was £875 million.  The net cash balance at 31 March 2004
was £1,448 million (including £12m of treasury instruments).
 
The Group issued £258 million convertible unsecured bonds due 2010 on 16 July
2003.
 
On 16 December 2003 the US$400 million Cable and Wireless plc bonds, totalling
£239 million, were repaid in line with the redemption terms.
 
Dividend
 
In June 2003 the Board decided to suspend dividends for 12 months to give the
Group greater financial flexibility during a transitional period. At that time
the Board stated its intention to pay a final dividend for the year ending 31
March 2004.
 
The Board has recommended a full dividend for the year of 3.15 pence per share
made up of 1.05 pence per share for the interim and 2.1 pence per share for the
final, effectively reinstating the dividend six months early. The recommended
dividend is subject to approval of the shareholders at the Company's Annual
General Meeting to be held on 22 July 2004.  If approved, the full dividend
will be paid on 13 August 2004 to ordinary shareholders on the register at 23
July 2004 and to American Depositary Receipt holders on 23 August 2004.
 
The Board is proposing to introduce a scrip dividend scheme to operate for the
full year dividend for the year ended 31 March 2004 and for any future
dividends, subject to the approval of the Company's shareholders at the 2004
Annual General Meeting.  All details will be posted to shareholders with the
Annual Report and Accounts to be issued on 22 June 2004.  The Company's
existing Dividend Reinvestment Plan is suspended and will not operate for the
full dividend for the year ended 31 March 2004.  The Dividend Reinvestment Plan
will be terminated subject to shareholder approval of the scrip dividend
scheme.  In this event, cash residues in the plan will be repaid to
participants.
 
Discontinued operations
 
In the year to 31 March 2004 discontinued operations comprise the US domestic
business and TeleYemen.
 
In December 2003, Cable & Wireless USA Inc and Cable & Wireless Internet
Services Inc and certain of its affiliates (together CWA) compromising the
domestic US business filed for Chapter 11 bankruptcy protection under the U.S
bankruptcy code.  Following a court supervised auction process, substantially
all of the assets of CWA were sold to SAVVIS Communications Corporation and the
completion of the sale was announced on 8 March 2004. In order to provide US
connectivity for data and IP services to Cable & Wireless' multinational
customers based in the United Kingdom and other regions, Cable & Wireless
continues to provide certain services in the United States through Cable &
Wireless Americas Operations, Inc ('CWAO').
 
TeleYemen ceased operating upon the expiry of its licence on 31 December 2003
and its results for the year have accordingly been reclassified within
discontinued operations.
 
Exceptional items
 
In the year to 31 March 2004, the Group recognised a net £502 million of
exceptional charges.  Exceptional items in continuing operations totalled £744
million, the principal component being impairment charges of £536 million.  A
net gain of £242 million was recognised in relation to discontinued operations
which principally represents the exit from the US domestic business.
 
Exceptional items are analysed in detail on pages 10 and 11. 
 
FINANCIAL RESULTS
 
The results and commentary that follow focus on the continuing activities of
the Group and the geographic businesses within the Group.
 
The Group results presented below should be read in conjunction with the
Group's consolidated profit and loss, balance sheet and cash flow statements
and related notes on pages 25 to 30.
 
Group Profit and Loss
 
                                          H1     H2      FY      FY    Constant
                                        2003/  2003/ 2003/4  2002/3    Currency
Continuing Operations                      4      4                     Growth 
                                                                               
                                          £m     £m      £m      £m          % 
                                                                               
Revenue                                1,733  1,651   3,384   3,677         (4)
                                                                               
Outpayments & network costs             (965)  (918) (1,883) (1,966)         2 
                                                                               
Staff costs                             (293)  (269)   (562)   (635)         9 
                                                                               
Other costs                             (228)  (235)   (463)   (453)        (7)
                                                                               
Depreciation before exceptional items   (124)  (126)   (250)   (665)        61 
                                                                               
Operating profit/(loss) before                                                 
exceptional items and amortisation       123    103     226     (42)           
                                                                               
Amortisation of goodwill                   1      2       3     (65)           
                                                                               
Operating profit/(loss) before                                                 
exceptional items                        124    105     229    (107)           
                                                                               
Exceptional items                                                              
                                                                               
- depreciation                             -   (526)   (526) (1,709)           
                                                                               
- amortisation                             -    (10)    (10) (2,257)           
                                                                               
- other operating costs                 (131)   (91)   (222)   (160)           
                                                                               
Joint ventures and associates             21     20      41      75            
                                                                               
Total operating profit/(loss)             14   (502)   (488) (4,158)           
                                                                               
Profits less (losses) on sale and                                              
termination of operations                  6     (6)      -       -            
                                                                               
Exceptional profits on sale and                                                
termination of operations                  -      2       2       -            
                                                                               
Profits on disposal of fixed assets                                            
before exceptional items                  16     10      26       -            
                                                                               
Exceptional profits on disposal of                                             
fixed assets                               -     12      12      62            
                                                                               
Exceptional write-down of investments      -      -       -    (390)           
                                                                               
Net interest income                       10     16      26     120            
                                                                               
Other similar income/(charges)             8    (13)     (5)     (9)           
                                                                               
Profit/(loss) before tax                  54   (481)   (427) (4,375)           
                                                                               
Profit  before tax and exceptional                                             
items                                    185    132     317      79            
                                                                               
 
The trading overview section on page 6 provides additional commentary on the
Group's performance.
 
The Group recorded a total operating loss from continuing operations of £488
million for the year ended 31 March 2004.  This is after taking account of
exceptional operating costs of £758 million comprising impairment charges
totalling £536 million and costs associated with restructuring activities
totalling £222 million.
 
Net interest income decreased significantly due to the reduction in gross cash
invested, the decline in interest rates, the repayment of the PCCW zero-coupon
exchangeable bonds and the issue in July 2003 of Cable and Wireless plc's
convertible bonds due 2010.
 
There are various other non-trading items, totalling £35 million, included in
the loss before tax from continuing operations of £427 million in the year.
These principally relate to the disposal of properties and a number of small
trade investments around the Group.
 
Attributable profit/(loss)
 
                                       2003/4                           2002/3 
                                                                               
                       Underlying  Underlying  Exceptional  Reported  Reported 
                       continuing       Group        Items                     
                       operations*     result*                                 
                                                                               
                               £m          £m           £m        £m        £m 
                                                                               
Continuing                    317         317         (744)     (427)   (4,375)
                                                                               
Discontinued                    -         (39)         242       203    (1,998)
                                                                               
Profit/(loss) before          317         278         (502)     (224)   (6,373)
tax                                                                            
                                                                               
Tax                           (57)        (61)          73        12       (36)
                                                                               
Profit /(loss) after          260         217         (429)     (212)   (6,409)
tax                                                                            
                                                                               
Minority interests            (72)        (75)          50       (25)     (124)
                                                                               
Attributable profit/          188         142         (379)     (237)   (6,533)
(loss)                                                                         
                                                                               
Earnings/(loss) per           8.1                              (10.2)   (280.4)
share (pence)                                                                  
                                                                               
 
* Including amortisation of negative goodwill of £3 million.
 
Exceptional items
 
In the year ended 31 March 2004 the Group recognised £502 million of
exceptional items, of which a £744 million charge related to continuing
operations and a £242 million credit related to discontinued operations.
 
The analysis of the continuing exceptional charge of £744 million is set out in
the table below.
 
                                                                   
Continuing operations                              2003/4   2002/3 
                                                                   
                                                       £m       £m 
                                                                   
Operating items                                                    
                                                                   
Depreciation                                         (526)  (1,709)
                                                                   
Amortisation of goodwill                              (10)  (2,257)
                                                                   
Restructuring items                                                
                                                                   
CW Global restructuring                                 -     (125)
                                                                   
UK business restructuring                            (147)       - 
                                                                   
Restructuring in National Telcos                      (46)     (35)
                                                                   
Corporate restructuring                               (15)       - 
                                                                   
Japan & Asia restructuring                             (7)       - 
                                                                   
Europe restructuring                                   (7)       - 
                                                                   
Total restructuring                                  (222)    (160)
                                                                   
Total operating items                                (758)  (4,126)
                                                                   
Non-operating items                                                
                                                                   
Write-down of investments                               -     (390)
                                                                   
Profits on sale and termination of operations           2        - 
                                                                   
Profits on disposal of fixed assets                    12       62 
                                                                   
Total non-operating items                              14     (328)
                                                                   
Total exceptional items from continuing operations   (744)  (4,454)
                                                                   
 
The Group wide impairment review resulted in an exceptional charge of £526
million and £10 million against the carrying value of fixed assets and goodwill
respectively.  The impairment of fixed assets principally relates to TDMA
mobile network assets in the National Telcos, switched voice assets in Japan &
Asia and under-utilised cabling in the UK, some of which dates back to the
Mercury business.
 
Restructuring in the UK has resulted in a charge of £147 million comprising
property disposal costs of £91 million, employee costs of £48 million, and
other costs of £8 million.
 
Restructuring in the National Telcos resulted in a charge of £46 million
relating principally to staff costs.  Corporate restructuring charges relate to
employee redundancy costs and other cost reduction initiatives. Restructuring
in Japan & Asia and Europe relates primarily to staff and property exit costs. 
 
Non-operating items relate to the disposal of certain European businesses and
property disposals in the UK, Europe and the Caribbean.
 
The analysis of the discontinued exceptional credit of £242 million is set out
in the table below.
 
                                                                            
Discontinued operations                                     2003/4   2002/3 
                                                                            
                                                                £m       £m 
                                                                            
Operating items                                                             
                                                                            
Depreciation                                                     -     (672)
                                                                            
Amortisation of goodwill                                         -     (468)
                                                                            
US business restructuring                                      (22)    (182)
                                                                            
Integration of US businesses                                     -      (31)
                                                                            
Onerous property and network contracts provisions                -      (69)
                                                                            
Total operating items                                          (22)  (1,422)
                                                                            
Non-operating items                                                         
                                                                            
Profits less (losses) on sale and termination of operations    248     (147)
                                                                            
Profits on disposal of fixed assets                             16        - 
                                                                            
Total non-operating items                                      264     (147)
                                                                            
Total exceptional items from discontinued operations           242   (1,569)
                                                                            
 
Exceptional items within discontinued operations relate predominately to CWA
prior to November 2003 and its filing for Chapter 11 bankruptcy protection
under the U.S bankruptcy code on 8 December 2003.  The restructuring the US,
resulted in charges of £22 million, principally relating to staff costs, and a
net gain of £16 million on the disposal of properties.
 
An exceptional gain of £191 million arose on de-consolidation of CWA.  In
addition, £57 million of accruals previously set up on disposal of former Group
businesses for anticipated costs have been released as they are no longer
required.
 
Group cash flow
 
                                                       H1     H2     FY     FY 
                                                     2003/  2003/  2003/  2002/
                                                        4      4      4      3 
                                                                               
                                                       £m     £m     £m     £m 
                                                                               
Group operating profit/(loss) before exceptional                               
items                                                  80    119    199   (527)
                                                                               
Depreciation and amortisation                         125    124    249    861 
                                                                               
Non-cash items                                          3    (29)   (26)    58 
                                                                               
Working capital                                       (42)    (4)   (46)    22 
                                                                               
Net cash outflow in respect of provisions            (173)  (130)  (303)  (319)
                                                                               
Cash (outflow)/inflow from operating activities        (7)    80     73     95 
                                                                               
Dividends received, returns on investments and                                 
servicing of finance                                  (39)     7    (32)    65 
                                                                               
Taxation paid                                         (21)   (22)   (43)  (438)
                                                                               
Capital expenditure                                  (172)  (170)  (342)  (810)
                                                                               
Sale of current asset investments                     229      -    229    600 
                                                                               
Other financial investment                             19     53     72     (5)
                                                                               
Acquisitions and disposals                             (2)  (116)  (118)   110 
                                                                               
Equity dividends paid                                   -      -      -   (119)
                                                                               
Net cash flow before financing and management of                               
liquid resources                                        7   (168)  (161)  (502)
                                                                               
Gross cash                                          2,891  2,367  2,367  3,165 
                                                                               
Net cash                                            1,623  1,448  1,448  1,619 
                                                                               
 
Operating activities produced £73 million of cash in the year to 31 March 2004
which is broadly in line with the prior year. 
 
Tax paid of £43 million in the year to 31 March 2004 relates to operations in
the Caribbean, Panama, Macau and the Rest of the World.
 
Capital expenditure at £342 million in the year showed a significant decline on
2002/3 reflecting the focus on tightly controlling expenditure in the year. The
largest single element of capital expenditure in the year was the accelerated
roll out of GSM networks in the National Telcos.
 
The Group realised £229 million of cash in disposing of its stake in Pacific
Century CyberWorks (PCCW) and further amounts in respect of the disposal of
other investments.
 
The net cash outflow of £118 million from acquisitions and disposals includes
cash spent in connection with exiting the US domestic business.
 
Cable & Wireless Group Performance Analysis
 
Continuing        UK CWAO Europe Japan Caribbean Panama Macau  Rest of Other FY 2003
Operations                           &         ²                   the           /4 
                                 Asia                          World3               
                                                                                    
                 £m   £m     £m    £m        £m     £m    £m       £m    £m      £m 
                                                                                    
Revenue       1,661   11    262   286       633    265   128      161   (23)  3,384 
                                                                                    
Outpayments  (1,158) (23)  (198) (159)     (203)   (74)  (51)     (40)   23  (1,883)
& network                                                                           
costs                                                                               
                                                                                    
Staff costs    (254)  (4)   (40)  (46)      (97)   (27)  (12)     (27)  (55)   (562)
                                                                                    
Other costs    (148)   -    (30)  (59)     (142)   (55)   (7)     (22)    -    (463)
                                                                                    
Total        (1,560) (27)  (268) (264)     (442)  (156)  (70)     (89)  (32) (2,908)
operating                                                                           
costs1                                                                              
                                                                                    
Depreciation    (68)   -     (1)  (26)      (76)   (39)  (18)     (20)   (2)   (250)
before                                                                              
exceptional                                                                         
items                                                                               
                                                                                    
Operating                                                                           
profit/                                                                             
(loss)                                                                              
before                                                                              
amortisation                                                                        
and                                                                                 
exceptional                                                                         
items            33  (16)    (7)   (4)      115     70    40       52   (57)    226 
                                                                                    
Amortisation      -    -      -     -         -      -     -        3     -       3 
of goodwill                                                                         
                                                                                    
Joint            (1)   -      -     -        30      -     -       12     -      41 
ventures and                                                                        
associates                                                                          
                                                                                    
Total                                                                               
operating                                                                           
profit/                                                                             
(loss)                                                                              
before                                                                              
exceptional                                                                         
items            32  (16)    (7)   (4)      145     70    40       67   (57)    270 
                                                                                    
 
(Please refer to Appendix A on page 33 for comparative data for the prior
period)
 
1 Excluding depreciation, amortisation and exceptional items
 
2 Results for Bermuda, previously included in the Caribbean, are for now
included in RoW to reflect a change in management structure
 
3 'Rest of the World' comprises the results of the Group's operations in the
Atlantic, Pacific and Indian Oceans, the Middle East and Guernsey
 
The geographical financial information in the above table reflects the
management structure of the organisation
 
United Kingdom
 
                                                                               
                              H1    H2                     reported    reported
                            2003/ 2003/      FY     FY     change**    change**
                               4      4  2003/4 2002/3      H2 v H1     FY v FY
                                                                               
                              £m    £m      £m      £m            %           %
                                                                               
Enterprise                   225   228     453     436           1            4
                                                                               
Business                     224   221     445     524          (1)        (15)
                                                                               
Carrier Services             376   387     763     724           3           5 
                                                                               
Total revenue                825   836   1,661   1,684           1          (1)
                                                                               
Outpayments & network costs (583) (575) (1,158) (1,110)          1          (4)
                                                                               
Staff costs                 (134) (120)   (254)   (292)         10          13 
                                                                               
Other costs                  (81)  (67)   (148)   (166)         17          11 
                                                                               
Total operating costs*      (798) (762) (1,560) (1,568)          5           1 
                                                                               
Depreciation                 (34)  (34)    (68)   (413)          -          84 
                                                                               
Operating (loss)/profit                                                        
before exceptional                                                             
items and amortisation        (7)    40      33   (297)        100+        100+
                                                                               
Amortisation                    -     -       -    (62)           -         100
                                                                               
Joint ventures and                                                             
associates                    (2)     1     (1)       -        100+          - 
                                                                               
Total operating (loss)/                                                        
profit before                                                                  
exceptional items             (9)    41      32   (359)        100+        100+
                                                                               
Headcount (number)          5,047 4,398   4,398   5,682         13          23 
                                                                               
 
* Excluding depreciation, amortisation and exceptional items
 
** Positive percentage represents improvement
 
Revenue for the six months to 31 March 2004 was £836 million, broadly flat
compared to H1  following the downward trend experienced over the last five
years.  This result in the second half of the year reflects improved
performance across enterprise and carrier services. Revenue for the year was £
1,661 million, a decline of 1% compared to the prior year as growth in
Enterprise and Carrier Services revenue was offset by the decline in Business
revenue. 
 
Enterprise revenue rose by 4% from the prior year as a result of increased
focus on key customers which reduced customer churn and led to a number of
incremental orders.  Carrier Services revenue rose by 5% from the prior year
reflecting increased voice traffic from mobile transit and operator services. 
Business revenue declined by 15% from the prior year but by only 1% in H2 2003/
4 from H1, reflecting the successful strengthening of the sales acquisition
teams and the streamlining of product offerings.
 
Total operating costs before depreciation, amortisation and exceptional items
were £1,560 million, in line with the prior year.  Reduced staff and other
costs offset increased outpayments and network costs arising from increased
voice traffic and increased equipment and operations maintenance costs to
support enhancements made to the network during the year. Capitalised costs
have reduced by £85 million in 2003/4 compared to the prior year reflecting the
termination of the IBM contract and lower capital expenditure.
 
The fall in total operating costs in H2 2003/4 from H1 reflects the benefits of
the restructuring initiatives launched in the first half of the year, which
lead to a £41 million reduction in the underlying operating costs of the UK
business through lower staff numbers, property cost savings, lower costs of
purchased services and reduced bad debt expense.  Headcount at 31 March 2004
was 4,398 compared to 5,682 at 31 March 2003, a 23% year on year reduction.
This reflects a gross reduction of 1,887 partially offset by recruitment of 603
sales and support staff.
 
Total operating profit before exceptional items was £32 million, compared to a
loss of £359 million in the prior year.  This improvement in profitability
resulted from the cost reductions outlined above and the significantly reduced
depreciation and amortisation charge following the impairments of assets in the
prior year.
 
CWAO (US network)
 
                                                           FY
                                                             
                                                     2003/4**
                                                             
                                                          £m 
                                                             
Total revenue                                             11 
                                                             
Outpayments & network costs                              (23)
                                                             
Staff costs                                               (4)
                                                             
Other costs                                                 -
                                                             
Total operating costs*                                   (27)
                                                             
Depreciation & amortisation before exceptional items        -
                                                             
Total operating loss before exceptional items            (16)
                                                             
Headcount (number)                                        60 
                                                             
 
* Excluding depreciation, amortisation and exceptional items
 
** Commenced operations on 1 October 2003
 
In line with its strategy to withdraw from its former US domestic operations,
Cable & Wireless formalised the ongoing commercial dealings between its US
business ('CWA') and the rest of the Group in September 2003.  Under these
arrangements, each party agreed to provide certain services to the other,
including network capacity, for an interim period.
 
To facilitate the separation of CWA from the Group, Cable & Wireless
incorporated a wholly owned subsidiary, Cable & Wireless Americas Operations,
Inc. ('CWAO') to provide ongoing US connectivity for data and IP services to
Cable & Wireless' multinational customers based in other regions, primarily
those served by the UK and Japan & Asia.  In addition, CWAO built a core
network in the US comprising seven nodes in five cities and entered into access
arrangements with third party carriers in order provide end-to-end services. 
 
CWAO revenue of £11 million was derived from the provision of services to CWA
from October 2003 together with the provision of services to other Cable &
Wireless Group customers.  Outpayments and network costs of £23 million
represent the costs of operating CWAO's core network plus amounts paid to CWA
in accordance with the interim service arrangements described above.
 
Europe
 
                  H1    H2    FY     FY     reported     reported     cc     cc
               2003/ 2003/ 2003/ 2002/3  change** H2  change** FY growth growth
                   4     4     4                 vH1         v FY              
                                                                    H2 v   FY v
                                                                      H1     FY
                                                                               
                  £m    £m    £m     £m            %            %      %      %
                                                                               
Enterprise       20    20    40     19             -         100+      1     93
                                                                               
Business         10     4    14     62          (60)         (77)   (59)   (79)
                                                                               
Carrier                                                                        
Services        121    87   208    223          (28)          (7)   (27)   (14)
                                                                               
Total revenue   151   111   262    304          (26)         (14)   (26)   (21)
                                                                               
Outpayments &                                                                  
network costs  (114)  (84) (198)  (242)           26           18              
                                                                               
Staff costs     (22)  (18)  (40)   (55)           18           27              
                                                                               
Other costs     (22)   (8)  (30)   (50)           64           40              
                                                                               
Total                                                                          
operating                                                                      
costs*         (158) (110) (268)  (347)           30           23     30     29
                                                                               
Depreciation      2    (3)   (1)   (28)       (100)+           96              
                                                                               
Total                                                                          
operating loss                                                                 
before                                                                         
                                                                               
exceptional                                                                    
items            (5)   (2)   (7)   (71)           60           90     59     91
                                                                               
Headcount                                                                      
(number)        593   519   519  1,136           12           54               
                                                                               
 
* Excluding depreciation, amortisation and exceptional items
 
** Positive percentage represents improvement
 
Revenue for the six months to 31 March 2004 was £111 million, a decline of 26%
from H1 at constant currency.  Revenue for the full year was £262 million, a
decline of 21% at constant currency compared to the prior year.  This reflects
the decline in Carrier Services and Business revenues that were only partially
offset by the material improvement in Enterprise revenue.
 
Enterprise revenue rose by 93% at constant currency from the prior year
following the roll out of major contracts.  Carrier Services revenue fell by
14% at constant currency from the prior year as a result of increased
competition and the termination of unprofitable contracts. The decline in
Carrier Services revenue in H2  compared to H1 also reflects the seasonal
reduction in demand for mobile roaming traffic.  Business revenue declined by
79% at constant currency as a result of the disposal of domestic operations in
Sweden, Belgium, the Netherlands, Italy, Switzerland, France, Germany and the
domestic data business in Russia.
 
Total operating costs before depreciation, amortisation and exceptional items
were £268 million, a decline of 29% at constant currency from the prior year. 
Cost savings were achieved as a result of the exit of domestic operations
described above as well as a reduction in headcount, property disposals and
network rationalisation.  Headcount at year-end was 519 compared to 1,136 at 31
March 2003, a 54% year on year reduction. 
 
Total operating loss before exceptional items was £7 million, a £64 million
reduction from the prior year, reflecting the reduction in operating costs and
a reduction in the depreciation charge following the impairments of fixed
assets in the prior year.
 
Japan & Asia (excl. Macau)
 
                                              reported   reported     cc     cc
                      H1    H2    FY     FY   change**   change** growth growth
                  2003/4 2003/ 2003/ 2002/3     H2 vH1    FY v FY   H2 v   FY v
                             4     4                                  H1     FY
                                                                               
                      £m    £m    £m     £m          %          %      %      %
                                                                               
Enterprise           31     21    52     96       (32)       (46)   (32)   (45)
                                                                               
Business             94     80   174    191       (15)        (9)   (15)    (8)
                                                                               
Carrier Services     33     27    60     92       (18)       (35)   (18)   (34)
                                                                               
Total revenue       158   128   286    379        (19)       (25)   (19)   (23)
                                                                               
Outpayments &                                                                  
network costs       (96)  (63) (159)  (240)        34         34               
                                                                               
Staff costs         (26)  (20)  (46)   (54)        23         15               
                                                                               
Other costs         (27)  (32)  (59)   (64)       (19)         8               
                                                                               
Total operating                                                                
costs*             (149) (115) (264)  (358)        23         26     23     25 
                                                                               
Depreciation        (14)  (12)  (26)   (62)         14         58              
                                                                               
Operating (loss)/                                                              
profit before                                                                  
exceptional                                                                    
items and                                                                      
amortisation         (5)     1   (4)   (41)       100+        90    100     90 
                                                                               
Amortisation           -     -     -    (4)          -        100              
                                                                               
Total operating                                                                
(loss)/profit                                                                  
before                                                                         
exceptional items    (5)    1    (4)   (45)       100+        91    100     91 
                                                                               
Headcount                                                                      
(number)          1,039   862   862  1,157         17         25               
                                                                               
 
* Excluding depreciation, amortisation and exceptional items
 
** Positive percentage represents improvement
 
Revenue for the six months to 31 March 2004 was £128 million, a decline of 19%
from H1 at constant currency.  Revenue for the full year was £286 million, a
decline of 23% at constant currency compared to the prior year as a result of a
fall in revenue across all three customer segments.
 
Enterprise revenue fell by 45% at constant currency from the prior year
reflecting the termination of the provision of local services in Hong Kong,
pricing pressure on globally managed contracts and the termination of a major
contract. Carrier Services revenue fell by 34% at constant currency from the
prior year due to pricing pressures, increased competition, migration of
customers to their own networks and the decline in international information
services.  Business revenues fell by 8% at constant currency from the prior
year and by 15% in H2 2003/4 compared to H1 as a result of increased
competition.
 
Total operating costs before depreciation, amortisation and exceptional items
were £264 million, a decline of 25% at constant currency compared to the prior
year.  Cost savings were achieved as a result of a 25% reduction in headcount,
reduced outpayments associated with the decline in revenue, lower property
costs and reduced bad debt expense.
 
Total operating loss before exceptional items for the period was £4 million, a
£41 million decline from the prior year reflecting a reduction in operating
costs and a reduction in the depreciation charge following the impairments of
assets in the prior year.
 
Caribbean
 
                                              reported   reported     cc     cc
                    H1     H2     FY     FY   change**   change** growth growth
                2003/4 2003/4 2003/4 2002/3     H2 vH1    FY v FY   H2 v   FY v
                                                                      H1     FY
                                                                               
                    £m     £m     £m     £m          %          %      %      %
                                                                               
International                                                                  
voice              86     74    160    250        (14)       (36)    (4)   (26)
                                                                               
Domestic voice    104    100    204    236         (4)       (14)     7      5 
                                                                               
Mobile             76     67    143    143        (12)         -      -     19 
                                                                               
Data & IP          33     37     70     69         12          1     23     17 
                                                                               
Other              29     27     56     58         (7)        (3)     3     10 
                                                                               
Total revenue     328    305    633    756         (7)       (16)     3     (1)
                                                                               
Outpayments &                                                                  
network costs    (104)   (99)  (203)  (240)         5         15               
                                                                               
Staff costs       (54)   (43)   (97)  (120)        20         19               
                                                                               
Other costs       (61)   (81)  (142)  (107)       (33)       (33)              
                                                                               
Total operating                                                                
costs*           (219)  (223)  (442)  (467)        (2)         5    (13)   (12)
                                                                               
Depreciation      (39)   (37)   (76)   (74)          5        (3)              
                                                                               
Operating                                                                      
profit before                                                                  
exceptional                                                                    
items and                                                                      
amortisation       70     45    115    215        (36)       (47)   (27)   (37)
                                                                               
Amortisation        -      -      -     (1)         -        100               
                                                                               
Joint ventures                                                                 
& associates       15     15     30     33          -         (9)     9     (1)
                                                                               
Total operating                                                                
profit before                                                                  
exceptional                                                                    
items              85     60    145    247        (29)       (41)   (21)   (32)
                                                                               
Headcount                                                                      
(number)        4,690  4,254  4,254  5,073          9         16               
                                                                               
 
Results for Bermuda, previously included in the Caribbean, are now included in
RoW to reflect a change in management structure
 
* Excluding depreciation, amortisation and exceptional items
 
** Positive percentage represents improvement
 
Revenue for the six months to 31 March 2004 was £305 million, an increase of 3%
at constant currency compared to H1.  Revenue for the full year was £633
million, a decline of 1% at constant currency compared to the prior year.  This
result reflects the decline in International revenue, offset by significant
increases in Mobile and Data & IP revenue.
 
International revenue declined by 26% and domestic revenue increased at 5% at
constant currency compared to the prior year.  This reflects the ongoing
pressure on international settlement rates across all Caribbean markets and in
particular the impact of rebalancing between international and domestic revenue
as a result of the liberalisation of the international fixed line market in
Jamaica in March 2003. Domestic revenue also benefited from increased volumes
of interconnect traffic driven by increasing numbers of competitors in the
market.
 
Mobile revenue increased by 19% at constant currency from the prior year due to
increased customer numbers, supported by the launch of GSM services in the
seven largest markets. The Mobile customer base at 31 March 2004 was 1,141,000
compared to 1,122,000 at 30 September 2003 and 943,000 at 31 March 2003. 
Increased competitive pressure in the Jamaican mobile market in H2 offset
growth in other regions, leaving overall Mobile revenue in H2 flat at constant
currency compared to H1.  Data & IP continued to deliver strong growth with
revenue rising by 17% at constant currency from the prior year.
 
Total operating costs before depreciation, amortisation and exceptional items
were £442 million, an increase of 12% at constant currency from the prior
year.  Outpayments and network costs increased by 2% at constant currency
principally due to increased mobile handset subsidies as a result of
intensified competition and the launch of GSM services in major regions.  In
light of increased competition in the mobile market, previously capitalised GSM
handset subsidies of £6 million were written off to outpayments and network
costs at the year end.
 
Other costs rose by 56% at constant currency from the prior year as a result of
a £10 million write off of receivables and a £13 million credit in the prior
year relating to the release of accruals that were no longer required.  Staff
costs were reduced by 6% at constant currency from the prior year reflecting a
reduction in headcount of 819 from the prior year. Allowing for one off items,
underlying operating profit margins were stable in H2 compared to H1.
 
Total operating profit before exceptional items was £145 million, a decline of
32% at constant currency from the prior year, reflecting the factors noted
above.
 
Panama
 
                  H1     H2     FY     FY    reported    reported     cc     cc
              2003/4 2003/4 2003/4 2002/3 change** H2 change** FY growth growth
                                                  vH1        v FY   H2 v   FY v
                                                                      H1     FY
                                                                               
                  £m     £m     £m     £m           %           %      %      %
                                                                               
International                                                                  
voice            13     10     23     42         (23)        (45)   (15)   (40)
                                                                               
Domestic                                                                       
voice            74     65    139    162         (12)        (14)    (4)    (6)
                                                                               
Mobile           27     30     57     38          11          50     21     64 
                                                                               
Data & IP        14     15     29     22           7          32     17     44 
                                                                               
Other             7     10     17     15          43          13     54     24 
                                                                               
Total revenue   135    130    265    279          (4)         (5)     5      4 
                                                                               
Outpayments &                                                                  
network costs   (34)   (40)   (74)   (69)        (18)         (7)              
                                                                               
Staff costs     (15)   (12)   (27)   (33)         20          18               
                                                                               
Other costs     (23)   (32)   (55)   (41)        (39)        (34)              
                                                                               
Total                                                                          
operating                                                                      
costs*          (72)   (84)  (156)  (143)        (17)         (9)   (27)   (19)
                                                                               
Depreciation    (19)   (20)   (39)   (45)         (5)         13               
                                                                               
Total                                                                          
operating                                                                      
profit before                                                                  
exceptional                                                                    
items            44     26     70     91         (41)        (23)   (34)   (16)
                                                                               
Headcount                                                                      
(number)      1,873  1,881  1,881  2,218           -          15               
                                                                               
 
* Excluding depreciation, amortisation and exceptional items
 
** Positive percentage represents improvement
 
Revenue for the six months to 31 March 2004 was £130 million, an increase of 5%
from H1 at constant currency.  Revenue for the full year was £265 million, an
increase of 4% at constant currency compared to the prior year as growth in
Mobile and Data & IP offset the decline in International and Domestic revenue.
 
International revenues fell by 40% and domestic revenues fell by 6% at constant
currency from the prior year due to increased competition following the
liberalisation of international and domestic voice services from 2 January
2003.  The decline in international and domestic revenue was partially offset
by continued strong growth in Mobile revenue which increased by 64% at constant
currency from the prior year reflecting increased market share in prepaid and
strong growth in post paid, driven by the introduction of GSM.
 
Data & IP revenue rose by 44% at constant currency compared to the prior year
due to the completion of a number of major projects now generating revenue and
continued strong growth in internet revenues. At 31 March 2004 the number of
Mobile and ADSL subscribers stood at approximately 509,000 and 17,000
respectively. Mobile and Data & IP revenue now represents 32% of total revenue
compared to 22% in the prior year.
 
Total operating costs before depreciation, amortisation and exceptional items
were £156 million, a 19% increase at constant currency compared to the prior
year, £9 million of which is attributable to the settlement of legal
proceedings brought against C&W Panama in 1999.  Outpayments and network costs
increased by 17% at constant currency from the prior year reflecting changes to
the sales mix, which have led to an increase in mobile subscriber acquisition
costs, and the introduction of competition, which has led to higher outpayments
as more traffic terminates on third party networks.  Outpayments and network
costs also include a £2.5 million charge to write-off previously capitalised
handset subsidies.  Other costs increased by 47% at constant currency compared
to the prior year reflecting a 53% increase in marketing spend following
liberalisation of the domestic and international markets.  Headcount was stable
in the second half of the year following a 16% reduction in H1.
 
Total operating profit before exceptional items was £70 million, a decline of
16% at constant currency from the prior year due to the legal settlement noted
above. 
 
Macau
 
                   H1    H2    FY    FY     reported      reported     cc      cc
                2003/ 2003/ 2003/ 2002/  change** H2 change** FY v growth growth1
                    4     4     4     3          vH1            FY   H2 v FY v FY
                                                                       H1        
                                                                                 
                   £m    £m    £m    £m            %             %      %       %
                                                                                 
International                                                                    
voice             19    15    34    35          (21)           (3)   (13)      6 
                                                                                 
Domestic voice     9     9    18    20            -           (10)     9      (2)
                                                                                 
Mobile            24    23    47    58           (4)          (19)     4     (11)
                                                                                 
Data & IP         16     8    24    27          (50)          (11)   (44)     (3)
                                                                                 
Other              3     2     5     6          (33)          (17)   (26)     (9)
                                                                                 
Total revenue      71    57   128   146         (20)          (12)   (12)     (4)
                                                                                 
Outpayments &                                                                    
network costs    (31)  (20)  (51)  (57)          35            11                
                                                                                 
Staff costs       (6)   (6)  (12)  (15)           -            20                
                                                                                 
Other costs       (4)   (3)   (7)  (14)          25            50                
                                                                                 
Total operating                                                                  
costs*           (41)  (29)  (70)  (86)          29            19     22      11 
                                                                                 
Depreciation      (9)   (9)  (18)  (18)            -             -               
                                                                                 
Total operating                                                                  
profit before                                                                    
exceptional                                                                      
items             21    19    40    42          (10)           (5)    (1)      4 
                                                                                 
Headcount                                                                        
(number)         919   881   881   947            4             7                
                                                                                 
 
* Excluding depreciation, amortisation and exceptional items
 
** Positive percentage represents improvement
 
Revenue for the six months to 31 March 2004 was £57 million, a decline of 12%
at constant currency compared to H1.  Revenue for the full year was £128
million, a decline of 4% at constant currency compared to the prior year.  This
reflects the decline in Mobile and Data & IP which was not fully offset by the
growth in International revenue.
 
International revenue for the full year rose by 6% at constant currency from
the prior year, but H2 2003/4 revenue fell by 13% at constant currency from H1
due to rate reductions in international transit traffic and lower outbound
traffic as a result of increased competition.  Mobile revenue declined by 11%
at constant currency from the prior year due to lower handset sales and price
reductions resulting from competitive pressures.  Data & IP revenue for the
full year declined by 3% at constant currency from the prior year with the
decline of 44% at constant currency in H2 2003/4 from H1 reflecting the
transfer of the Asia Cities business to Japan & Asia from 1 October 2003. 
 
Total operating costs before depreciation, amortisation and exceptional items
were £70 million, an 11% reduction at constant currency from the prior year. 
Outpayments and network costs fell by 2% at constant currency due to reduced
mobile handset sales and lower government royalty payments.  Staff costs were
reduced by 12% at constant currency due to lower headcount and the transfer of
staff associated with the Asia Cities business.  Other costs were reduced by
45% at constant currency from the prior year due to lower marketing costs,
repairs and maintenance and tight control of other operating expenses.
 
Total operating profit before exceptional items was £40 million, an increase of
4% at constant currency from the prior year.
 
Rest of the World***
 
                                              reported   reported     cc     cc
                    H1     H2     FY     FY   change**   change** growth growth
                2003/4 2003/4 2003/4 2002/3     H2 vH1    FY v FY   H2 v   FY v
                                                                      H1     FY
                                                                               
                    £m     £m     £m     £m          %          %      %      %
                                                                               
International                                                                  
voice              24     20     44     48        (17)        (8)   (16)    (6)
                                                                               
Domestic voice     16     15     31     32         (6)        (3)     3      6 
                                                                               
Mobile             23     29     52     45         26         16     36     26 
                                                                               
Data & IP          13     14     27     25          8          8     17     18 
                                                                               
Other               5      2      7      9        (60)       (22)   (54)   (15)
                                                                               
Total revenue      81     80    161    159         (1)         1      5      9 
                                                                               
Outpayments &                                                                  
network costs     (19)   (21)   (40)   (35)       (11)       (14)              
                                                                               
Staff costs       (12)   (15)   (27)   (28)       (25)         4               
                                                                               
Other costs       (12)   (10)   (22)   (16)        17        (38)              
                                                                               
Total operating                                                                
costs*            (43)   (46)   (89)   (79)        (7)       (13)   (13)   (21)
                                                                               
Depreciation      (10)   (10)   (20)   (22)         -          9               
                                                                               
Operating                                                                      
profit before                                                                  
exceptional                                                                    
items and                                                                      
amortisation       28     24     52     58        (14)       (10)    (7)    (4)
                                                                               
Amortisation        1      2      3      2        100         50               
                                                                               
Joint ventures                                                                 
& associates        8      4     12     29        (50)       (59)   (43)   (55)
                                                                               
Total operating                                                                
profit before                                                                  
exceptional                                                                    
items              37     30     67     89        (19)       (25)   (12)   (19)
                                                                               
Headcount                                                                      
(number)        1,435  1,414  1,414  1,449          1          2               
                                                                               
 
Results for Bermuda, previously included in the Caribbean, are now included in
RoW to reflect a change in management structure
 
* Excluding depreciation, amortisation and exceptional items
 
** Positive percentage represents improvement
 
*** Current and prior year results from TeleYemen are included in discontinued
operations
 
Revenue for the six months to 31 March 2004 was £80 million, an increase of 5%
at constant currency from H1.  Revenue for the full year was £161 million, an
increase of 9% at constant currency from the prior year.
 
International revenue fell by 6% at constant currency from the prior year due
to continuing price pressure in all markets as a result of increased
competition.  Mobile revenue rose by 26% at constant currency compared to the
prior year due to continued growth in subscribers in Sakhalin, the Maldives and
Guernsey.
 
Total operating costs before depreciation, amortisation and exceptional items
were £89 million, a 21% increase at constant currency compared to the prior
year due to increased licence fee payments, bad debt expense and property costs
and an increase in staff costs in the second half of the year.
 
Income from Joint ventures & associates declined by 43% at constant currency in
H2  from H1 due to an impairment in the carrying value of an associate.
 
Total operating profit before exceptional items was £67 million, a decline of
19% at constant currency compared to the prior year, due to the impairment in
the carrying value of an associate.
 
ADDITIONAL INFORMATION
 
Exchange rate movements
 
Year on year average exchange rates show a 9% devaluation of the US dollar
against sterling and a 31% devaluation of the Jamaica dollar against sterling.
This has had a significant impact on the Group as a large proportion of the
businesses report in Jamaican dollars or currencies which are linked or pegged
to the US dollar.  The 17% relative decline of the Jamaican dollar against the
US dollar had an adverse impact on outpayments denominated in US dollars.
 
Average and period end US and Jamaican dollar exchange rates used in the
current and prior year are shown below.
 
                    2003/4        2002/3
                                        
                 H1 Full year  Full year
                                        
US$                                     
                                        
-Average     1.6071    1.6809     1.5367
                                        
-Period end  1.6596    1.8109     1.5679
                                        
Jamaican$                               
                                        
-Average    92.4226   98.7064    75.3319
                                        
-Period end 97.9135  109.4480    85.8425
                                        
 
Insurance 
 
Prior to 1 April 2003 Pender Insurance Limited ('Pender'), the Group's Isle of
Man insurance subsidiary, wrote policies in favour of the Group and third
parties.  In June 2003 the Group disclosed that potentially significant claims
had been made against Pender under certain of these third party policies.  One
such insurance claim was paid during the year at a cost to Pender of
approximately £19 million following recoveries from reinsurers.  This figure is
expected to be reduced further by reinsurance contributions that are still
under negotiation. Cable & Wireless continues to review and monitor the status
of Pender and the claims it receives.
 
As previously disclosed, Cable & Wireless and Pender commenced legal action
against five companies and six individuals (five of whom are ex-employees of
Cable & Wireless) on 30 March 2004.  This litigation is ongoing and
developments will be disclosed as appropriate.
 
Pensions
 
At 31 March 2004, the pension deficit calculated using FRS17 principles for the
funded defined benefit pension schemes was £336 million in respect of the
principal UK scheme (31 March 2003: £476 million) and £21 million in respect of
the rest of the Group (31 March 2003: £54 million).  The deficit in unfunded
defined benefit schemes at 31 March 2004 was £46 million in respect of the
Group (31 March 2003: £48 million) including £20 million in respect of the UK
(31 March 2003: £18 million).
 
The Group continues to account for pensions in accordance with UK GAAP on the
basis of SSAP24.
 
IFRS
 
The Group prepares its consolidated accounts in accordance with generally
accepted accounting principles (GAAP) in the United Kingdom. A reconciliation
of net income and shareholders equity between UK GAAP and US GAAP is provided
on pages 31 and 32.
 
Cable & Wireless will report under International Financial Reporting Standards
(IFRS) from 30 June 2005 (First Quarter Trading statement 2005/6). Detailed
analysis of the impact of IFRS is ongoing.
 
Quarterly Trading Statement
 
The First Quarter Trading Statement for the financial year ending 31 March 2005
will be issued on 21 July 2004 and will include details of first quarter
revenue and the net cash position of the Group.
 
Annual General Meeting
 
The Annual General Meeting will be held at 11.00am on 22 July 2004 at the
London Hilton on Park Lane, 22 Park Lane, London.
 
If you have any enquiries as a UK shareholder, please call the Company
Secretary's Office on +44 20 7315 4000. With effect from 4 June, ADR holders
should call JP Morgan Chase Bank on +1 800 440 1135.
 
 
 
Contacts
 
Investor                                                                       
Relations:                                                                     
                                                                               
Virginia Porter    Acting Director, Investor Relations         +44 20 7315 4460
                                                                               
Craig Thornton     Manager, Investor Relations                 +44 20 7315 6225
                                                                               
Glenn Wight        Manager, Investor Relations                 +44 20 7315 4468
                                                                               
Media:                                                                         
                                                                               
Lesley Smith       Group Director of Corporate & Public        +44 20 7315 4410
                   Affairs                                                     
                                                                               
Peter Eustace      Head of Media Relations                     +44 20 7315 4495
                                                                               
 
Interviews with Francesco Caio, CEO and Charles Herlinger, CFO  in video/audio
and text will be available from 07.00am.on Wednesday 2 June 2004 on: 

http://

www.cw.com

  and on 

http://www.cantos.com

 
Consolidated profit and loss account
 
for the year ended 31 March
 
               Continuing Discontinued         Continuing Discontinued         
               operations   operations    2004 operations   operations     2003
                                                                               
                       £m           £m      £m         £m           £m       £m
                                                                               
Turnover of                                                                    
the Group                                                                      
including its                                                                  
share of joint                                                                 
 ventures and                                                                  
associates          3,581         287   3,868      3,937          714    4,651 
                                                                               
Share of                                                                       
turnover of -                                                                  
joint ventures      (136)           -    (136)      (195)           -     (195)
                                                                               
     -                                                                         
associates           (61)           -     (61)       (65)           -      (65)
                                                                               
Group turnover     3,384          287   3,671      3,677          714    4,391 
                                                                               
Operating                                                                      
costs before                                                                   
depreciation,                                                                  
amortisation                                                                   
and                                                                            
exceptional                                                                    
items             (2,908)        (315) (3,223)    (3,054)      (1,003)  (4,057)
                                                                               
Exceptional                                                                    
operating                                                                      
costs               (222)         (22)   (244)      (160)        (282)    (442)
                                                                               
Depreciation                                                                   
before                                                                         
exceptional                                                                    
items               (250)          (2)   (252)      (665)         (70)    (735)
                                                                               
Exceptional                                                                    
depreciation        (526)           -    (526)    (1,709)        (672)  (2,381)
                                                                               
Amortisation                                                                   
of goodwill                                                                    
before                                                                         
exceptional                                                                    
items                  3            -       3        (65)         (61)    (126)
                                                                               
Exceptional                                                                    
amortisation         (10)           -     (10)    (2,257)        (468)  (2,725)
                                                                               
Total                                                                          
operating                                                                      
costs             (3,913)        (339) (4,252)    (7,910)      (2,556) (10,466)
                                                                               
Group                                                                          
operating loss      (529)         (52)   (581)    (4,233)      (1,842)  (6,075)
                                                                               
Share of                                                                       
operating                                                                      
profits in                                                                     
joint ventures        23            -      23         53            -       53 
                                                                               
Share of                                                                       
operating                                                                      
profits in                                                                     
associates            18            -      18         22            -       22 
                                                                               
Total                                                                          
operating loss      (488)         (52)   (540)    (4,158)      (1,842)  (6,000)
                                                                               
Exceptional                                                                    
profits less                                                                   
(losses) on                                                                    
sale and                                                                       
termination of                                                                 
operations             2          248     250          -         (147)    (147)
                                                                               
Profits less                                                                   
(losses) on                                                                    
disposal of                                                                    
fixed assets                                                                   
before                                                                         
exceptional                                                                    
items                 26           (1)     25          -            -        - 
                                                                               
Exceptional                                                                    
items                 12           16      28         62            -       62 
                                                                               
Profits on                                                                     
disposal of                                                                    
fixed assets          38           15      53         62            -       62 
                                                                               
Exceptional                                                                    
write down of                                                                  
investments            -            -       -       (390)           -     (390)
                                                                               
Profit/(Loss)                                                                  
on ordinary                                                                    
activities                                                                     
before                                                                         
interest            (448)         211    (237)    (4,486)      (1,989)  (6,475)
                                                                               
Net interest                                                                   
and other                                                                      
similar income                                                                 
/(charges)                                                                     
                                                                               
      - Group                              13                              103 
                                                                               
      - Joint                                                                  
ventures and                                                                   
associates                                  -                               (1)
                                                                               
Total net                                                                      
interest and                                                                   
other similar                                                                  
income                                     13                              102 
                                                                               
Loss on                                                                        
ordinary                                                                       
activities                                                                     
before                                                                         
taxation                                 (224)                          (6,373)
                                                                               
Tax credit/                                                                    
(charge) on                                                                    
loss on                                                                        
ordinary                                                                       
activities                                 12                              (36)
                                                                               
Loss on                                                                        
ordinary                                                                       
activities                                                                     
after taxation                           (212)                          (6,409)
                                                                               
Equity                                                                         
minority                                                                       
interests                                 (25)                            (124)
                                                                               
Loss for the                                                                   
financial year                           (237)                          (6,533)
                                                                               
Dividends                                 (73)                             (37)
                                                                               
Loss for the                                                                   
year retained                            (310)                          (6,570)
                                                                               
Basic and                                                                      
diluted  loss                                                                  
per Ordinary                                                                   
Share                                  (10.2)p                         (280.4)p
                                                                               
Dividends per                                                                  
Ordinary Share                           3.15p                             1.6p
                                                                               
 
Group balance sheet
 
at 31 March
 
                                                           2004     2003
                                                                        
                                                             £m       £m
                                                                        
Fixed assets                                                            
                                                                        
Intangible assets                                           (9)      (2)
                                                                        
Tangible assets                                           1,214    1,937
                                                                        
Loans to joint ventures and associates                        1        1
                                                                        
Interest in net assets of joint ventures                    132      148
                                                                        
Investments in associates                                    75       83
                                                                        
Other investments                                            99      123
                                                                        
Total fixed asset investments                               307      355
                                                                        
                                                          1,512    2,290
                                                                        
Current assets                                                          
                                                                        
Stocks                                                       38       51
                                                                        
Current asset investments                                    12      246
                                                                        
Debtors     - due within one year                           875    1,455
                                                                        
      - due after more than one year                        175      166
                                                                        
Short term deposits                                       2,217    2,958
                                                                        
Cash at bank and in hand                                    138      196
                                                                        
                                                          3,455    5,072
                                                                        
Creditors: amounts falling due within one year          (1,668)  (3,275)
                                                                        
Net current assets                                        1,787    1,797
                                                                        
Total assets less current liabilities                     3,299    4,087
                                                                        
Convertible debt                                          (252)        -
                                                                        
Other creditors                                           (623)    (807)
                                                                        
Creditors: amounts falling due after more than one year   (875)    (807)
                                                                        
Provisions for liabilities and charges                    (431)    (760)
                                                                        
                                                        (1,306)  (1,567)
                                                                        
Net assets                                                1,993    2,520
                                                                        
Capital and reserves                                                    
                                                                        
Called up share capital                                     596      596
                                                                        
Share premium account                                         2    1,745
                                                                        
Special reserve                                           1,745        -
                                                                        
Capital redemption reserve                                  105      105
                                                                        
Profit and loss account                                   (704)    (297)
                                                                        
Equity shareholders' funds                                1,744    2,149
                                                                        
Equity minority interests                                   249      371
                                                                        
Capital employed                                          1,993    2,520
                                                                        
 
Group cash flow statement
 
for the year ended 31 March
 
                                                                  2004     2003
                                                                               
                                                                    £m       £m
                                                                               
Net cash inflow from operating activities                          73        95
                                                                               
Dividends from joint ventures                                       12       13
                                                                               
Dividends from associates                                           13       15
                                                                               
                                                                    25       28
                                                                               
Returns on investments and servicing of finance                                
                                                                               
Interest and similar income received                               103      197
                                                                               
Interest paid                                                     (89)     (88)
                                                                               
Net interest element of finance lease rentals paid                 (1)      (2)
                                                                               
Dividends paid to minorities                                      (75)     (70)
                                                                               
Income received from other investments                               5        -
                                                                               
                                                                  (57)       37
                                                                               
Taxation                                                          (43)    (438)
                                                                               
Capital expenditure and financial investment                                   
                                                                               
Purchase of tangible fixed assets                                (342)    (810)
                                                                               
Sale of tangible fixed assets                                       38       15
                                                                               
Purchase of current asset investments                              (1)      (3)
                                                                               
Purchase of investments                                            (4)     (38)
                                                                               
Sale of current asset investments                                  229      600
                                                                               
Sale of investments                                                 39       11
                                                                               
Loans to joint ventures and associates                               -       10
                                                                               
                                                                  (41)    (215)
                                                                               
Acquisitions and disposals                                                     
                                                                               
Disposal of subsidiary undertakings (net of cash disposed and    (120)       14
disposal costs)                                                                
                                                                               
Purchase of shareholdings in subsidiary undertakings (net of       (5)        2
cash received)                                                                 
                                                                               
Receipts from sale of associates                                     7       94
                                                                               
                                                                 (118)      110
                                                                               
Equity dividends paid to shareholders                                -    (119)
                                                                               
Management of liquid resources                                                 
                                                                               
Movement in short term investments and fixed deposits (net)        932  (1,040)
                                                                               
Financing                                                                      
                                                                               
Issue of ordinary share capital                                      2        1
                                                                               
Capital element of finance lease rental repayments                 (1)     (18)
                                                                               
Other long term debt issued                                        280       88
                                                                               
Long term debt repaid                                            (863)    (649)
                                                                               
                                                                 (582)    (578)
                                                                               
Increase/(Decrease) in cash in the year                            189  (2,120)
                                                                               
 
Consolidated statement of total recognised gains and losses
 
for the year ended 31 March
 
                                                                  2004     2003
                                                                               
                                                                    £m       £m
                                                                               
Loss for the financial year                                      (237)  (6,533)
                                                                               
Currency translation differences on foreign currency net          (97)    (240)
investments and related borrowings                                             
                                                                               
Total losses relating to the financial year                      (334)  (6,773)
                                                                               
 
Reconciliation of movements in consolidated equity shareholders' funds
 
for the year ended 31 March
 
                                                         2004     2003
                                                                      
                                                           £m       £m
                                                                      
Loss for the financial year                             (237)  (6,533)
                                                                      
Dividends   - interim                                      -      (37)
                                                                      
     - full                                             (73)         -
                                                                      
Loss for the year carried forward                       (310)  (6,570)
                                                                      
Other recognised gains and losses relating to the year   (97)    (240)
                                                                      
New share capital issued                                   2        1 
                                                                      
Net decrease in equity shareholders' funds              (405)  (6,809)
                                                                      
Opening equity shareholders' funds                     2,149    8,958 
                                                                      
Closing equity shareholders' funds                     1,744    2,149 
                                                                      
 
Segmental analysis of Group turnover
 
for the year ended 31 March
 
                          2004    2003
                                      
                            £m      £m
                                      
UK                      1,661   1,684 
                                      
CWAO (US network)          11       - 
                                      
Europe                    262     304 
                                      
Japan & Asia              286     379 
                                      
Caribbean                 633     756 
                                      
Panama                    265     279 
                                      
Macau                     128     146 
                                      
Rest of the World         161     159 
                                      
Inter-regional turnover   (23)    (30)
                                      
Continuing operations   3,384   3,677 
                                      
Discontinued operations   287     714 
                                      
Group turnover          3,671   4,391 
                                      
 
Segmental analysis of Group operating (loss)/profit before interest and
taxation
 
for the year ended 31 March
 
 
 
                                                                   (Loss)/proft
                                   Profit/(loss)                    on ordinary
                                          before                     activities
                                     exceptional Exceptional             before
                                 items, interest       items           interest
                                             and                            and
                                        taxation                       taxation
                                                                               
                                                              2004         2003
                                              £m          £m    £m           £m
                                                                               
United Kingdom                               33        (256) (223)      (3,929)
                                                                               
CWAO (US network)                           (16)           -  (16)            -
                                                                               
Europe                                       (4)         (2)   (6)        (369)
                                                                               
Japan & Asia                                  2        (133) (131)        (266)
                                                                               
Caribbean                                   115        (243) (128)         195 
                                                                               
Panama                                       70         (73)   (3)          77 
                                                                               
Macau                                        40          (2)    38          42 
                                                                               
Rest of World                                55          (1)    54          59 
                                                                               
Other                                       (40)        (34)  (74)        (424)
                                                                               
Joint ventures and                                              41         129 
associates                                   41            -                   
                                                                               
Continuing operations                       296        (744) (448)      (4,486)
                                                                               
Discontinued operations                     (31)         242   211      (1,989)
                                                                               
                                            265        (502) (237)      (6,475)
                                                                               
 
Segmental analysis of Group share of turnover and operating profits/(losses) of
joint ventures
and associates for the year ended 31 March
 
                   Turnover      Operating profit/(loss)
                                                        
              2004     2003 2004                    2003
                £m       £m   £m                      £m
                                                        
UK               6        6  (1)                       -
                                                        
Caribbean      108      111  30                       33
                                                        
Other            -       52   -                       13
                                                        
Rest of World   83       91  12                       29
                                                        
Total          197      260  41                       75
                                                        
 
Reconciliation of Group operating loss to net cash inflow from operating
activities
 
for the year ended 31 March
 
                                                               2004     2003 
                                                                             
                                                                 £m       £m 
                                                                             
Operating loss                                                 (581)  (6,075)
                                                                             
Add back non-cash items:                                                     
                                                                             
      Depreciation and amortisation (before exceptional items)  249      861 
                                                                             
      Exceptional non-cash items                                574    5,446 
                                                                             
      Other non-cash items                                        -       27 
                                                                             
Decrease in stocks                                               11       33 
                                                                             
Decrease in debtors                                             508      882 
                                                                             
(Decrease) in creditors                                        (565)    (893)
                                                                             
Fundamental reorganisation costs                                  -      (89)
                                                                             
Net cash outflow in respect of provisions                      (123)     (97)
                                                                             
Net cash inflow from operating activities                        73       95 
                                                                             
 
Reconciliation of net cash flow to movement in net funds
 
for the year ended 31 March
 
                                                                 2004     2003 
                                                                               
                                                                   £m       £m 
                                                                               
Increase/(decrease) in cash in the year                           189   (2,120)
                                                                               
Cash outflow resulting from decrease in debt and lease            582      581 
financing                                                                      
                                                                               
Cash (inflow)/outflow resulting from (decrease)/increase in      (932)   1,040 
liquid resources                                                               
                                                                               
Decrease in net funds resulting from cash flows                  (161)    (499)
                                                                               
Liquid resources of businesses acquired and disposed              (19)       - 
                                                                               
Translation and other differences                                   8       87 
                                                                               
Movement in net funds in the year                                (172)    (412)
                                                                               
Net funds at 1 April                                            1,608    2,020 
                                                                               
Net funds at 31 March                                           1,436    1,608 
                                                                               
 
Analysis of changes in net funds
 
                             At 1  Cash Acquisitions and                       
                            April              disposals    Exchange      At 31
                             2003  flow                    movements March 2004
                                                                               
                               £m    £m               £m          £m         £m
                                                                               
Cash at bank and in                                   -                        
hand                         196   (42)                         (16)       138 
                                                                               
Short term deposits                                   -                        
repayable on demand          140   230                           (9)       361 
                                                                               
Bank overdrafts               (2)    1                -           -         (1)
                                                                               
                             334   189                -         (25)       498 
                                                                               
Liquid resources           2,818  (932)             (19)        (11)     1,856 
                                                                               
Debt due within 1 year      (823)  764                -          16        (43)
                                                                               
Debt due after 1 year       (721) (182)               -          28       (875)
                                                                               
Total debt                (1,544)   582               -          44       (918)
                                                                               
Total net funds            1,608  (161)             (19)          8      1,436 
                                                                               
 
US GAAP
 
The Group prepares its consolidated accounts in accordance with generally
accepted accounting principles (GAAP) in the United Kingdom which differ in
certain material respects from US GAAP. The significant differences relate
principally to the following items and the adjustments necessary to present net
income and shareholders' equity in accordance with US GAAP are shown below.
 
Reconciliation of UK/US GAAP - net income
 
for the year ended 31 March
 
                                                                  2004     2003
                                                                               
                                                                    £m       £m
                                                                               
Net loss as reported under UK GAAP                               (237)  (6,533)
                                                                               
US GAAP adjustments:                                                           
                                                                               
US discontinued operations                                       (156)        -
                                                                               
Amortisation and impairment of goodwill and other intangible       (1)       53
assets                                                                         
                                                                               
Customer acquisition costs                                         11       (5)
                                                                               
Restructuring costs and onerous contracts                          (2)      149
                                                                               
Derivative and hedge accounting                                    (2)     (59)
                                                                               
Capitalisation of interest                                         10       (6)
                                                                               
Marketable securities                                             (31)        4
                                                                               
Pension costs                                                     (39)       18
                                                                               
Capacity sales                                                      2         2
                                                                               
Stock based compensation                                            7       (4)
                                                                               
ESOP Shares                                                          -      120
                                                                               
Impairment                                                        131         -
                                                                               
Other                                                             (10)       10
                                                                               
Deferred tax      - tax effect of US GAAP reconciling items       (25)       58
                                                                               
Minority interest on reconciling items                              6      (21)
                                                                               
Net loss under US GAAP                                           (336)  (6,214)
                                                                               
Comprising:                                                                    
                                                                               
- Continuing operations                                          (307)  (4,732)
                                                                               
- Discontinued operations                                         (29)  (1,482)
                                                                               
Loss per share under US  GAAP                                                  
                                                                               
                                                                        (266.7)
      - Basic and diluted                                      (14.4)p        p
                                                                               
Loss per ADR under US GAAP*                                                    
                                                                               
                                                                        (800.1)
      - Basic and diluted                                      (43.2)p        p
                                                                               
 
*      Computed on the basis that one ADR represents three Ordinary Shares.
 
Reconciliation of UK/US GAAP - shareholders' equity
 
for the year ended 31 March
 
                                                         2004    2003
                                                                     
                                                           £m      £m
                                                                     
Shareholders' equity as reported under UK GAAP          1,744  2,149 
                                                                     
US GAAP adjustments:                                                 
                                                                     
Reconsolidation of US operations                         (29)      - 
                                                                     
Goodwill and other intangible assets                      264    307 
                                                                     
Customer acquisition costs                                  -    (11)
                                                                     
Restructuring costs and onerous contracts                 70     146 
                                                                     
Derivative and hedge accounting                            -      (1)
                                                                     
Capitalisation of interest                                26      16 
                                                                     
Gain on marketable securities                             54      42 
                                                                     
Pension costs                                           (392)   (454)
                                                                     
ESOP shares                                              (41)    (38)
                                                                     
Proposed final dividend                                    73      - 
                                                                     
Capacity sales                                           (25)    (27)
                                                                     
Impairment                                               131       - 
                                                                     
Deferred tax - tax effect of US GAAP reconciling items   (25)      - 
                                                                     
Other                                                    (10)     (5)
                                                                     
Minority interest on reconciling items                     7       1 
                                                                     
Shareholders' equity under US GAAP                     1,847   2,125 
                                                                     
 
Additional information for US investors
 
Additional information and specific enquiries concerning Cable & Wireless ADRs
should be addressed to JP Morgan Chase Bank, 270 Park Avenue, New York, NY10017
USA, (Telephone: Shareholder Services: +1 800 440 1135).
 
Nature of Financial Statements
These financial statements are not the full financial statements for the
Group.  The abridged profit and loss account and balance sheet for the year to
31 March 2003 is an extract from the full accounts for that year which have
been delivered to the Registrar of Companies; the report of the auditors on
those accounts was unqualified.  The full financial statements for this year,
on which the Auditors have reported without qualification, have not yet been
delivered to the Registrar of Companies.  A full copy of the financial
statements or the Annual Review will be mailed to shareholders on 22 June 2004
and can be obtained thereafter from A. Garard, Company Secretary, at 124
Theobalds Road, London WC1X 8RX.
 
 APPENDIX A
 
Cable & Wireless Group Performance Analysis
 
Comparative Data FY 2002/3
 
Continuing       UK  CWAO  Europe  Japan Caribbean Panama  Macau    Rest of Other  FY 2002
Operations                            &          ²                the World            /3 
                                   Asia                                  ³                
                                                                                          
                 £m    £m      £m    £m        £m      £m     £m        £m     £m      £m 
                                                                                          
Revenue       1,684     -     304   379       756     279    146       159    (30)  3,677 
                                                                                          
Outpayments  (1,110)    -    (242) (240)     (240)    (69)   (57)      (35)    27  (1,966)
& network                                                                                 
costs                                                                                     
                                                                                          
Staff costs    (292)    -     (55)  (54)     (120)    (33)   (15)      (28)   (38)   (635)
                                                                                          
Other costs    (166)    -     (50)  (64)     (107)    (41)   (14)      (16)     5    (453)
                                                                                          
Total        (1,568)    -    (347) (358)     (467)   (143)   (86)      (79)    (6) (3,054)
operating                                                                                 
costs¹                                                                                    
                                                                                          
Depreciation   (413)    -     (28)  (62)      (74)    (45)   (18)      (22)    (3)   (665)
before                                                                                    
exceptional                                                                               
items                                                                                     
                                                                                          
Operating                                                                                 
profit/        (297)    -     (71)  (41)      215      91     42        58    (39)    (42)
(loss)                                                                                    
before                                                                                    
exceptional                                                                               
items and                                                                                 
amortisation                                                                              
                                                                                          
Amortisation    (62)    -       -    (4)       (1)      -      -         2      -     (65)
                                                                                          
Joint             -     -       -     -        33       -      -        29     13      75 
ventures and                                                                              
associates                                                                                
                                                                                          
Total                                                                                     
operating      (359)    -     (71)  (45)      247      91     42        89    (26)    (32)
profit/                                                                                   
(loss)                                                                                    
before                                                                                    
exceptional                                                                               
items                                                                                     
                                                                                          
 
¹ Excluding depreciation, amortisation and exceptional items
 
² Results for Bermuda, previously included in the Caribbean, are for now
included in RoW to reflect a change in management structure
 
³ 'Rest of the World' comprises the results of the Group's operations in the
Atlantic, Pacific and Indian Oceans, the Middle East and Guernsey
 
The geographical financial information in the above table reflects the
management structure of the organisation.
 
APPENDIX A (CONT'D)
 
Cable & Wireless Group Performance Analysis
 
Comparative Data H2 2003/4
 
Continuing     UK  CWAO  Europe  Japan Caribbean Panama  Macau    Rest of Other  H2 2003
Operations                          &          ²                the World            /4 
                                 Asia                                   ³               
                                                                                        
               £m    £m      £m    £m        £m      £m     £m        £m     £m      £m 
                                                                                        
Revenue       836    11     111   128       305     130     57        80     (7)  1,651 
                                                                                        
Outpayments  (575)  (23)    (84)  (63)      (99)    (40)   (20)      (21)     7    (918)
& network                                                                               
costs                                                                                   
                                                                                        
Staff costs  (120)   (4)    (18)  (20)      (43)    (12)    (6)      (15)   (31)   (269)
                                                                                        
Other costs   (67)    -      (8)  (32)      (81)    (32)    (3)      (10)    (2)   (235)
                                                                                        
Total        (762)  (27)   (110) (115)     (223)    (84)   (29)      (46)   (26) (1,422)
operating                                                                               
costs¹                                                                                  
                                                                                        
Depreciation  (34)    -      (3)  (12)      (37)    (20)    (9)      (10)    (1)   (126)
before                                                                                  
exceptional                                                                             
items                                                                                   
                                                                                        
Operating                                                                               
profit/        40   (16)     (2)    1        45      26     19        24    (34)    103 
(loss)                                                                                  
before                                                                                  
exceptional                                                                             
items and                                                                               
amortisation                                                                            
                                                                                        
Amortisation    -     -       -     -         -       -      -         2      -       2 
                                                                                        
Joint           1     -       -     -        15       -      -         4      -      20 
ventures and                                                                            
associates                                                                              
                                                                                        
Total                                                                                   
operating      41   (16)     (2)    1        60      26     19        30    (34)    125 
profit/                                                                                 
(loss)                                                                                  
before                                                                                  
exceptional                                                                             
items                                                                                   
                                                                                        
 
¹ Excluding depreciation, amortisation and exceptional items
 
² Results for Bermuda, previously included in the Caribbean, are for now
included in RoW to reflect a change in management structure
 
³'Rest of the World' comprises the results of the Group's operations in the
Atlantic, Pacific and Indian Oceans, the Middle East and Guernsey
 
The geographical financial information in the above table reflects the
management structure of the organisation.
 
APPENDIX A (CONT'D)
 
Cable & Wireless Group Performance Analysis
 
Comparative Data H1 2003/4
 
Continuing     UK  CWAO  Europe  Japan Caribbean Panama  Macau    Rest of Other  H1 2003
Operations                          &          ²                the World            /4 
                                 Asia                                   ³               
                                                                                        
               £m    £m      £m    £m        £m      £m     £m        £m     £m      £m 
                                                                                        
Revenue       825     -     151   158       328     135     71        81    (16)  1,733 
                                                                                        
Outpayments  (583)    -    (114)  (96)     (104)    (34)   (31)      (19)     16   (965)
& network                                                                               
costs                                                                                   
                                                                                        
Staff costs  (134)     -    (22)  (26)      (54)    (15)    (6)      (12)   (24)   (293)
                                                                                        
Other costs   (81)     -    (22)  (27)      (61)    (23)    (4)      (12)      2   (228)
                                                                                        
Total        (798)     -   (158) (149)     (219)    (72)   (41)      (43)    (6) (1,486)
operating                                                                               
costs¹                                                                                  
                                                                                        
Depreciation  (34)     -      2   (14)      (39)    (19)    (9)      (10)    (1)   (124)
before                                                                                  
exceptional                                                                             
items                                                                                   
                                                                                        
Operating                                                                               
profit/        (7)     -     (5)   (5)       70      44     21        28    (23)    123 
(loss)                                                                                  
before                                                                                  
exceptional                                                                             
items and                                                                               
amortisation                                                                            
                                                                                        
Amortisation    -      -      -     -         -       -      -         1      -       1 
                                                                                        
Joint          (2)     -      -     -        15       -      -         8      -      21 
ventures and                                                                            
associates                                                                              
                                                                                        
Total                                                                                   
operating      (9)     -     (5)   (5)       85      44     21        37    (23)    145 
profit/                                                                                 
(loss)                                                                                  
before                                                                                  
exceptional                                                                             
items                                                                                   
                                                                                        
 
¹ Excluding depreciation, amortisation and exceptional items
 
²Results for Bermuda, previously included in the Caribbean, are for now
included in RoW to reflect a change in management structure
 
³'Rest of the World' comprises the results of the Group's operations in the
Atlantic, Pacific and Indian Oceans, the Middle East and Guernsey
 
The geographical financial information in the above table reflects the
management structure of the organisation.